Twayne

> It is relevant because if you do a repair install when it is installed
> no versions of IE will work!

There must be some caveats to that?
I'd just about swear I've done Repair Installs before and simply went
on and reinstalled IE7 afterwards and all worked fine. I didn't stop in
between to see if IE worked or not; I assumed the repair install put IE6
back so I just added IE7.
I'm not going to argue against a KB article, but ... if that's the
case, how did I get away without doing the uninstall?

Learn something every day I guess; if I can remember, next machine I get
in for a repair reinstall I'll check it out further. And yes, I'm
certain the KVM switch was set to the right machine - each customer was
happy with the results and I'm sure I'd have head back if their IE
didn't work; rather quickly, in fact<g>. I'm a tad confused!

Cheers,

Twayne

>
> John
>
> db.·.. ><))) ·>` .. . wrote:
>
>> ie7 is not relevant
>> because it can easily
>> be downloaded and
>> reinstalled again whether
>> you have sp2 or sp3.
>>
>> just ensure that it is
>> a genuine copy from
>> microsoft.com.

Daave

"Catarina Valente" <cvalente@not-valid.moc> wrote in message
news:952CC0C3-029F-45E7-87AA-DF159051DDA8@microsoft.com...
> Thanks TB.
> I am doing this because I need to perform a repair installation and
> the relevant KB advice is as follows:
> "Before you perform a repair installation of Microsoft Windows XP, you
> must uninstall Microsoft Internet Explorer 7 from the Windows XP-based
> computer. If you perform a repair installation of Windows XP when
> Internet Explorer 7 is still installed, Internet Explorer will not
> work after the repair is completed."
>
> "To resolve this issue, uninstall Internet Explorer 7 from the
> computer, and then install Internet Explorer 6. After Windows XP is
> repaired, you can reinstall Internet Explorer 7."


You still didn't answer TB's question! Why do you need to perform a
repair installation? What specific problems are you experiencing?


> "Touch Base" <nospam@_nospam.com> wrote in message
> news:#PG6H6TVJHA.200@TK2MSFTNGP02.phx.gbl...
>>
>> "Catarina Valente" <cvalente@not-valid.moc> wrote in message
>> newsFA954A7-3889-4CED-9BBB-017798AC6E43@microsoft.com...
>> WinXP Pro SP3.
>>
>> It is suggested to uninstall IE7 from the OS before performing a
>> repair
>> installation.
>> http://support.microsoft.com/kb/917964/
>>
>> IE7 was installed prior upgrading to SP3 and is not listed anymore in
>> 'Add
>> or Remove Programs panel.
>>
>> I'm not a techie and find the 'Recovery Console' option a bit
>> 'challenging/confusing'.
>> http://support.microsoft.com/kb/307654/
>>
>> Would IE7 reappear in the 'Add or Remove Programs panel' if I
>> uninstall SP3?
>>
>> If so, I then would uninstall IE7 via 'Add or Remove Programs panel'
>> and
>> then proceed with the 'repair installation' using my slipstreamed
>> WinXP Pro
>> SP3 CD and re-download/install IE7 after completion of the 'repair
>> installation'.
>>
>> Please advise if my proposed course of action is technically
>> acceptable.
>> TIA
>>
>> ================================================== ======
>>
>> Why do you need to perform a repair installation?
>>
>> Sure you can un-install IE7 but interested why you are doing this.
>>
>> http://support.microsoft.com/kb/927177
>>
>> suggested solution from this article Method 2:
>>
>> Use Spuninst.exe because you cannot find Windows Internet Explorer 7
>> listed
>> in Add/Remove

db.·.. >

i agree.

the focus is repairing the
system and not give a
bean or two about the hurting
the feelings of the browser
because it can be re-downloaded
and re-installed at any time and via
any other browser, including but
not limited by firefox.



--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces

"Twayne" <nobody@devnull.spamcop.net> wrote in message news:eXry7DWVJHA.1184@TK2MSFTNGP05.phx.gbl...
>> It is relevant because if you do a repair install when it is installed
>> no versions of IE will work!
>
> There must be some caveats to that?
> I'd just about swear I've done Repair Installs before and simply went on and reinstalled IE7 afterwards and all worked fine. I
> didn't stop in between to see if IE worked or not; I assumed the repair install put IE6 back so I just added IE7.
> I'm not going to argue against a KB article, but ... if that's the case, how did I get away without doing the uninstall?
>
> Learn something every day I guess; if I can remember, next machine I get in for a repair reinstall I'll check it out further. And
> yes, I'm certain the KVM switch was set to the right machine - each customer was happy with the results and I'm sure I'd have head
> back if their IE didn't work; rather quickly, in fact<g>. I'm a tad confused!
>
> Cheers,
>
> Twayne
>
>>
>> John
>>
>> db.·.. ><))) ·>` .. . wrote:
>>
>>> ie7 is not relevant
>>> because it can easily
>>> be downloaded and
>>> reinstalled again whether
>>> you have sp2 or sp3.
>>>
>>> just ensure that it is
>>> a genuine copy from
>>> microsoft.com.
>
>
>

Anna

"Catarina Valente" <cvalente@not-valid.moc> wrote in message
newsFA954A7-3889-4CED-9BBB-017798AC6E43@microsoft.com...
> WinXP Pro SP3.
>
> It is suggested to uninstall IE7 from the OS before performing a repair
> installation.
> http://support.microsoft.com/kb/917964/
>
> IE7 was installed prior upgrading to SP3 and is not listed anymore in 'Add
> or Remove Programs panel.
>
> I'm not a techie and find the 'Recovery Console' option a bit
> 'challenging/confusing'.
> http://support.microsoft.com/kb/307654/
>
> Would IE7 reappear in the 'Add or Remove Programs panel' if I uninstall
> SP3?
>
> If so, I then would uninstall IE7 via 'Add or Remove Programs panel' and
> then proceed with the 'repair installation' using my slipstreamed WinXP
> Pro SP3 CD and re-download/install IE7 after completion of the 'repair
> installation'.
>
> Please advise if my proposed course of action is technically acceptable.
> TIA

(Catarina later adds...)
> I am doing this because I need to perform a repair installation and the
> relevant KB advice is as follows:
> "Before you perform a repair installation of Microsoft Windows XP, you
> must uninstall Microsoft Internet Explorer 7 from the Windows XP-based
> computer. If you perform a repair installation of Windows XP when Internet
> Explorer 7 is still installed, Internet Explorer will not work after the
> repair is completed."
>
> "To resolve this issue, uninstall Internet Explorer 7 from the computer,
> and then install Internet Explorer 6. After Windows XP is repaired, you
> can reinstall Internet Explorer 7."


Catarina:
Let me just add the following to what you've already rec'd from various
responders to your query...

I fully realize the information & guidance contained in the MS 917964
article concerning the need to uninstall IE7 before undertaking a Repair
installation of the OS. And I'm loathe to advise you to disregard the info &
directions contained in that article so therefore I'm *not* advising you to
do so.

However...

Based on our experience with undertaking about a score or so of Repair
installs of the XP OS (w/SP2 or SP3) with various PC systems containing IE7,
we have found in every instance that if the Repair install is successful
(which I'm sure you understand is not always the case) the system simply
reverts to IE6 even when IE7 was not uninstalled from the system prior to
undertaking the Repair install. Now maybe we were just lucky but it's
interesting to note that in *every* case we experienced there was no
subsequent problem with the system re this issue. Following the successful
Repair install the user could then install IE7 should that be his or her
desire.

I must hasten to add that in *every* case where we followed the above, i.e.,
not uninstalling IE7 prior to undertaking the Repair install, we *always*
cloned the HDD and (for obvious reasons) worked with the clone *prior* to
undertaking the Repair install. This is standard operating procedure for us
when undertaking significant modifications of one's system.

So again...I'm not recommending you follow our experience as indicated
above, i.e., it's unnecessary to uninstall IE7 before undertaking a Repair
install, unless you can clone your HDD so that if something does go awry
you'll still have the original HDD intact. As I've inferred it is *always*
preferable to clone the contents of your day-to-day working HDD before
making any significant changes to the OS, and that also includes undertaking
a Repair install of the OS which I assume you have determined that such is
necessary to return your system back to a bootable functional state, and you
know how to do so.
Anna

John John (MVP)

You obviously don't understand the Gordian Knot that exists between
Internet Explorer and the Windows operating system. There is (was?) an
IE bug that prevents Windows XP to properly reinstall IE when a repair
install is performed over an IE7 installation, when this happens IE6
will not function properly, it becomes unrepairable and un-upgradeable,
only a clean install of Windows XP can then repair this mess.

I think that this bug may have been repaired, but I'm not sure, the IE
experts would know more about this. In any case, the recommended
procedure is still that before reinstalling Windows XP, and whenever it
is possible, that IE 7 be uninstalled to avoid potential problems. This
is not a new problem, some other older Windows versions that originally
shipped with IE5 also encountered reinstallation problems when
reinstalls were done atop the then newer IE6, the resulting mess was
practically unfixable. Removing IE7 before doing a repair install is a
step that might very well help you avoid major headaches.

John

db.·.. ><))) ·>` .. . wrote:

> i agree.
>
> the focus is repairing the
> system and not give a
> bean or two about the hurting
> the feelings of the browser
> because it can be re-downloaded
> and re-installed at any time and via
> any other browser, including but
> not limited by firefox.
>
>
>

Richie Hardwick

"Anna" <myname@myisp.net> wrote:

>I must hasten to add that in *every* case where we followed the above, i.e.,
>not uninstalling IE7 prior to undertaking the Repair install, we *always*
>cloned the HDD and (for obvious reasons) worked with the clone *prior* to
>undertaking the Repair install. This is standard operating procedure for us
>when undertaking significant modifications of one's system.

It's not necessary to clone one's system disk. Imaging it will do
just fine, and for most users it's also a more practical solution.

However, to do that one must have access to imaging software and not
be hobbled because one only has cloning software, like, say... Casper.

Richie Hardwick

Catarina Valente

Thanks John,
I am going to uninstall using the 'easy' method : -)
Rgds...

"John John (MVP)" <audetweld@nbnet.nb.ca> wrote in message
news:OEzfnvVVJHA.5452@TK2MSFTNGP05.phx.gbl...
> Catarina Valente wrote:
>
>> John
>> How to perform a repair installation of Windows XP if Internet Explorer 7
>> is installed.
>> http://support.microsoft.com/kb/307654/
>> If Windows XP Service Pack 2 (SP2) or Windows XP Service Pack 3 (SP3) is
>> installed on the computer
>> If Windows XP SP2 or Windows XP SP3 is installed on the computer,
>> uninstall Internet Explorer 7. To do this, follow these steps:
>> Click Start, click Run, type appwiz.cpl in the Open box, and then click
>> OK.
>> In the Currently installed programs list, click Internet Explorer 7, and
>> then click Remove.
>> If Internet Explorer is not listed in the Currently installed programs
>> list, follow these steps:
>>
>> 1.Restart the computer in the Recovery Console. For more information
>> about how to use the Recovery Console, click the following article number
>> to view the article in the Microsoft Knowledge Base:
>> http://support.microsoft.com/kb/307654/
>> How to install and use the Recovery Console in Windows XP
>> Type the following commands.
>>
>> Note Press ENTER after each command.
>> CD ie7\spuninst
>> batch Spuninst.txt
>>
>>
>> 2.How to uninstall Internet Explorer 7
>> http://support.microsoft.com/kb/927177
>>
>> My question:
>> What is the difference between the above listed uninstall methods (1. &
>> 2.)?
>> http://support.microsoft.com/kb/307654/
>>
>> Since IE7 is not listed in Add or Remove Programs, I would prefer #2 as
>> it is easier for me to understand :-)
>
> There is no difference, Catarina. You would only use the Recovery Console
> if your Windows installation could not be booted, being that you can still
> boot to the Windows installation use the easier method.
>
> Johh
>

Catarina Valente

Thanks for detailed response Anna.
Notwithstanding your experience pertinent to this subject, I'm going to
follow the guidelines as per relevant KB's.
Rgds...

"Anna" <myname@myisp.net> wrote in message
news:ORP2jrXVJHA.200@TK2MSFTNGP02.phx.gbl...
>
> "Catarina Valente" <cvalente@not-valid.moc> wrote in message
> newsFA954A7-3889-4CED-9BBB-017798AC6E43@microsoft.com...
>> WinXP Pro SP3.
>>
>> It is suggested to uninstall IE7 from the OS before performing a repair
>> installation.
>> http://support.microsoft.com/kb/917964/
>>
>> IE7 was installed prior upgrading to SP3 and is not listed anymore in
>> 'Add or Remove Programs panel.
>>
>> I'm not a techie and find the 'Recovery Console' option a bit
>> 'challenging/confusing'.
>> http://support.microsoft.com/kb/307654/
>>
>> Would IE7 reappear in the 'Add or Remove Programs panel' if I uninstall
>> SP3?
>>
>> If so, I then would uninstall IE7 via 'Add or Remove Programs panel' and
>> then proceed with the 'repair installation' using my slipstreamed WinXP
>> Pro SP3 CD and re-download/install IE7 after completion of the 'repair
>> installation'.
>>
>> Please advise if my proposed course of action is technically acceptable.
>> TIA
>
> (Catarina later adds...)
>> I am doing this because I need to perform a repair installation and the
>> relevant KB advice is as follows:
>> "Before you perform a repair installation of Microsoft Windows XP, you
>> must uninstall Microsoft Internet Explorer 7 from the Windows XP-based
>> computer. If you perform a repair installation of Windows XP when
>> Internet Explorer 7 is still installed, Internet Explorer will not work
>> after the repair is completed."
>>
>> "To resolve this issue, uninstall Internet Explorer 7 from the computer,
>> and then install Internet Explorer 6. After Windows XP is repaired, you
>> can reinstall Internet Explorer 7."
>
>
> Catarina:
> Let me just add the following to what you've already rec'd from various
> responders to your query...
>
> I fully realize the information & guidance contained in the MS 917964
> article concerning the need to uninstall IE7 before undertaking a Repair
> installation of the OS. And I'm loathe to advise you to disregard the info
> & directions contained in that article so therefore I'm *not* advising you
> to do so.
>
> However...
>
> Based on our experience with undertaking about a score or so of Repair
> installs of the XP OS (w/SP2 or SP3) with various PC systems containing
> IE7, we have found in every instance that if the Repair install is
> successful (which I'm sure you understand is not always the case) the
> system simply reverts to IE6 even when IE7 was not uninstalled from the
> system prior to undertaking the Repair install. Now maybe we were just
> lucky but it's interesting to note that in *every* case we experienced
> there was no subsequent problem with the system re this issue. Following
> the successful Repair install the user could then install IE7 should that
> be his or her desire.
>
> I must hasten to add that in *every* case where we followed the above,
> i.e., not uninstalling IE7 prior to undertaking the Repair install, we
> *always* cloned the HDD and (for obvious reasons) worked with the clone
> *prior* to undertaking the Repair install. This is standard operating
> procedure for us when undertaking significant modifications of one's
> system.
>
> So again...I'm not recommending you follow our experience as indicated
> above, i.e., it's unnecessary to uninstall IE7 before undertaking a Repair
> install, unless you can clone your HDD so that if something does go awry
> you'll still have the original HDD intact. As I've inferred it is *always*
> preferable to clone the contents of your day-to-day working HDD before
> making any significant changes to the OS, and that also includes
> undertaking a Repair install of the OS which I assume you have determined
> that such is necessary to return your system back to a bootable functional
> state, and you know how to do so.
> Anna
>
>
>
>
>

John John (MVP)

You're welcome.

John

Catarina Valente wrote:

> Thanks John,
> I am going to uninstall using the 'easy' method : -)
> Rgds...
>
> "John John (MVP)" <audetweld@nbnet.nb.ca> wrote in message
> news:OEzfnvVVJHA.5452@TK2MSFTNGP05.phx.gbl...
>
>> Catarina Valente wrote:
>>
>>> John
>>> How to perform a repair installation of Windows XP if Internet
>>> Explorer 7 is installed.
>>> http://support.microsoft.com/kb/307654/
>>> If Windows XP Service Pack 2 (SP2) or Windows XP Service Pack 3 (SP3)
>>> is installed on the computer
>>> If Windows XP SP2 or Windows XP SP3 is installed on the computer,
>>> uninstall Internet Explorer 7. To do this, follow these steps:
>>> Click Start, click Run, type appwiz.cpl in the Open box, and then
>>> click OK.
>>> In the Currently installed programs list, click Internet Explorer 7,
>>> and then click Remove.
>>> If Internet Explorer is not listed in the Currently installed
>>> programs list, follow these steps:
>>>
>>> 1.Restart the computer in the Recovery Console. For more information
>>> about how to use the Recovery Console, click the following article
>>> number to view the article in the Microsoft Knowledge Base:
>>> http://support.microsoft.com/kb/307654/
>>> How to install and use the Recovery Console in Windows XP
>>> Type the following commands.
>>>
>>> Note Press ENTER after each command.
>>> CD ie7\spuninst
>>> batch Spuninst.txt
>>>
>>>
>>> 2.How to uninstall Internet Explorer 7
>>> http://support.microsoft.com/kb/927177
>>>
>>> My question:
>>> What is the difference between the above listed uninstall methods (1.
>>> & 2.)?
>>> http://support.microsoft.com/kb/307654/
>>>
>>> Since IE7 is not listed in Add or Remove Programs, I would prefer #2
>>> as it is easier for me to understand :-)
>>
>>
>> There is no difference, Catarina. You would only use the Recovery
>> Console if your Windows installation could not be booted, being that
>> you can still boot to the Windows installation use the easier method.
>>
>> Johh
>>