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We were infected by a counterfeit spyware program. We resloved that issue yesterday, with help from Microsoft tech support. However, our computer has been running a little slow, so we



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Old 11-10-2008, 04:21 AM   #1
MsMoody
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Default Defragmenting

We were infected by a counterfeit spyware program. We resloved that issue
yesterday, with help from Microsoft tech support. However, our computer has
been running a little slow, so we decided to do a defrag. When we get to the
point where we start to defrag, a little wondow pops up and says "unable to
start defrag". Any way to fix that..why is it doing that..??
 
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Old 11-10-2008, 07:33 AM   #2
kim
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Default Re: Defragmenting

Try starting in safe mode and defrag from there.

"MsMoody" <MsMoody@discussions.microsoft.com> wrote in message
news:C0BB8416-7B60-4B7F-BC89-FFD1F90A1680@microsoft.com...
> We were infected by a counterfeit spyware program. We resloved that issue
> yesterday, with help from Microsoft tech support. However, our computer
> has
> been running a little slow, so we decided to do a defrag. When we get to
> the
> point where we start to defrag, a little wondow pops up and says "unable
> to
> start defrag". Any way to fix that..why is it doing that..??



 
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Old 11-10-2008, 08:18 AM   #3
Thee Chicago Wolf
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Default Re: Defragmenting

>We were infected by a counterfeit spyware program. We resloved that issue
>yesterday, with help from Microsoft tech support. However, our computer has
>been running a little slow, so we decided to do a defrag. When we get to the
>point where we start to defrag, a little wondow pops up and says "unable to
>start defrag". Any way to fix that..why is it doing that..??


Try using JK Defrag instead. It's free and much better than Windows
defrag.

- Thee Chicago Wolf
 
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Old 11-10-2008, 10:12 AM   #4
Jim
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Default Re: Defragmenting


"MsMoody" <MsMoody@discussions.microsoft.com> wrote in message
news:C0BB8416-7B60-4B7F-BC89-FFD1F90A1680@microsoft.com...
> We were infected by a counterfeit spyware program. We resloved that issue
> yesterday, with help from Microsoft tech support. However, our computer
> has
> been running a little slow, so we decided to do a defrag. When we get to
> the
> point where we start to defrag, a little wondow pops up and says "unable
> to
> start defrag". Any way to fix that..why is it doing that..??

Defrag requires at least 15% free space to work. You might get this message
if there isn't enough free space.
Jim


 
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Old 11-11-2008, 01:37 AM   #5
bylane
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Default Re: Defragmenting

Quote:
Originally Posted by Jim View Post
"MsMoody" <MsMoody@discussions.microsoft.com> wrote in message
news:C0BB8416-7B60-4B7F-BC89-FFD1F90A1680@microsoft.com...
> We were infected by a counterfeit spyware program. We resloved that issue
> yesterday, with help from Microsoft tech support. However, our computer
> has
> been running a little slow, so we decided to do a defrag. When we get to
> the
> point where we start to defrag, a little wondow pops up and says "unable
> to
> start defrag". Any way to fix that..why is it doing that..??

Defrag requires at least 15% free space to work. You might get this message
if there isn't enough free space.
Jim
Try running diskcleanup or CCleaner before defrag to free up space. If you still cannot manage to free 15%, try the latest version of Diskeeper. Its told to defrag even in low free space situations.
bylane is offline  
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Old 11-16-2008, 03:57 AM   #6
strjms72
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Default Re: Defragmenting


> GUEST wrote:
> We were infected by a counterfeit spyware program. We resloved that

issue
> yesterday, with help from Microsoft tech support. However, our

computer has
> been running a little slow, so we decided to do a defrag. When we

get to the
> point where we start to defrag, a little wondow pops up and says

"unable to
> start defrag". Any way to fix that..why is it doing

that..??

try another defrag software, but first make sure that
the spyware is fully out of your system

 
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