SteveKNOWS

Ronaldo,

thanks for the info... before i did many of the things listed in the thread
I wanted to go to the source to se if the problem had been solved. I figured
he may have finally come across what solved his problem becasue many of the
things in the thread did not work for him. also in regards to the wireless
card - the xp desk top ( the one NOT connecting " is not using wireless its
hardwired thru the wireless router. i also rewired it directly without the
rounter with still the same results... I will try to restore the web
configuration.. The problem i am having is so similar even including the fact
that i cannot do a system restore... Ill try the web configuration and
hopefuly will get a reply from scootah on if he had had final success.
thanks again.
Steve


"Ronaldo" wrote:

> Have you read all of the above responses? if you have and applied them, you
> may also need to Restore the Web Configuration in Control Panel\Internet
> Options\Programs tab\Restore Web Configuration bar. Also, if you have used
> the TCP/IP Repair utility as recommended (Reset TCP and reboot, next Fix
> Winsock and reboot), I would guess the next thing to check is the connection
> hardware. I would recommend you test the wireless card switching it with the
> one on the Vista PC, that's unless you have tested it already and you are
> sure it is not the cause.
>
>
> -------------------------------------------
> "SteveKNOWS" <SteveKNOWS@discussions.microsoft.com> escribió en el mensaje
> news:85D88259-9BC0-424B-8571-9F3308CD2C89@microsoft.com...
> > Scootah -
> >
> > i just read your post form last month and I have the same exact problem
> > with
> > the same exact messages. we are very similar becasue i have two desktops
> > one
> > running XP wired directly to my wireless rounter and the second desktop is
> > using wireless and vista. the XP machine is the one with the same exact
> > problem you have referenced... same error codes exaclty... all of a sudden
> > after 6 months the internet just wont connect. - liek you i have tried to
> > run
> > a restore point but no matter when i ask it to revert to I get a
> > "restoration
> > incomplete" i also did some research and was told to try and donwload
> > service pack 3 which i did.. also was told to use the "winsock XP fix"
> > program ran that and still nothing at all..
> >
> > Long story short - Did u get your problem fixed? Im going crazy here and
> > it
> > sounds like you went thru the exact same thing weeks ago.. HOW did u fix
> > it?
> > HELP... thanks... hey also if you want to contact direct you can use
> > iam7x6
> > and thats at yah00.... thanks again...
> >
> > Steve
> >
> >
> > "scootah8" wrote:
> >
> >> For about a week now, I am having major problems visiting web sites
> >> thru
> >> IE. I am using my laptop (wirelessly connected to router) to visit this
> >> forum..... When I turned on my computer, some sort of virus was on it and
> >> AVG
> >> attempted to eliminate it. But it did not. Since then, I cannot visit a
> >> web
> >> page. When I run the diagnostic (Diagnostic Connection Problems), the
> >> following explanation is given: Winsock Diagnostic - info - error
> >> attempting
> >> to validate the winsock base providers:2....error - not all base service
> >> provider entries could be found in the winsock catalog. A reset is
> >> needed...
> >> Network Adapter Diagnostic - everything fine..... HTTP, HTTPS, FTD,
> >> Diagnostic - info - FTP (passive) successfully connected to
> >> ftp.microsoft.com.... info - HTTPS: successfully connected to
> >> ww.microsoft.com....error - could not make an HTTP connection....
> >> So I attempted to reset winsock. I googled the procedure to do this
> >> and I
> >> reset the winsock. I was able to surf the web again..... but after about
> >> 10
> >> minutes, I was unable to visit web pages again, same error with
> >> winsock.....I
> >> reset the winsock, and the same thing happened. Also, I attempted a
> >> windows
> >> restore to an earlier date, but it would no let me do it. What can I do
> >> now??
> >> Any ideas?? It is particularly strange, because I can connect to the
> >> internet, just not IE to visit web sites. Windows Live Messenger works
> >> fine,
> >> as does Yahoo Messenger. Also, Outlook Express is fine. Any suggestions
> >> would
> >> be greatly appreciated.
> >>
>
>
>
>

harrykrishna.nospam@online.ie

Sorry I missed earlier thread so forgive me if this was already
suggested:

At a command prompt type

NETSH WINSOCK RESET

and see if that helps.

HTH


SteveKNOWS <SteveKNOWS@discussions.microsoft.com> wrote:

>Ronaldo,
>
>thanks for the info... before i did many of the things listed in the thread
>I wanted to go to the source to se if the problem had been solved. I figured
>he may have finally come across what solved his problem becasue many of the
>things in the thread did not work for him. also in regards to the wireless
>card - the xp desk top ( the one NOT connecting " is not using wireless its
>hardwired thru the wireless router. i also rewired it directly without the
>rounter with still the same results... I will try to restore the web
>configuration.. The problem i am having is so similar even including the fact
>that i cannot do a system restore... Ill try the web configuration and
>hopefuly will get a reply from scootah on if he had had final success.
>thanks again.
>Steve
>
>
>"Ronaldo" wrote:
>
>> Have you read all of the above responses? if you have and applied them, you
>> may also need to Restore the Web Configuration in Control Panel\Internet
>> Options\Programs tab\Restore Web Configuration bar. Also, if you have used
>> the TCP/IP Repair utility as recommended (Reset TCP and reboot, next Fix
>> Winsock and reboot), I would guess the next thing to check is the connection
>> hardware. I would recommend you test the wireless card switching it with the
>> one on the Vista PC, that's unless you have tested it already and you are
>> sure it is not the cause.
>>
>>
>> -------------------------------------------
>> "SteveKNOWS" <SteveKNOWS@discussions.microsoft.com> escribió en el mensaje
>> news:85D88259-9BC0-424B-8571-9F3308CD2C89@microsoft.com...
>> > Scootah -
>> >
>> > i just read your post form last month and I have the same exact problem
>> > with
>> > the same exact messages. we are very similar becasue i have two desktops
>> > one
>> > running XP wired directly to my wireless rounter and the second desktop is
>> > using wireless and vista. the XP machine is the one with the same exact
>> > problem you have referenced... same error codes exaclty... all of a sudden
>> > after 6 months the internet just wont connect. - liek you i have tried to
>> > run
>> > a restore point but no matter when i ask it to revert to I get a
>> > "restoration
>> > incomplete" i also did some research and was told to try and donwload
>> > service pack 3 which i did.. also was told to use the "winsock XP fix"
>> > program ran that and still nothing at all..
>> >
>> > Long story short - Did u get your problem fixed? Im going crazy here and
>> > it
>> > sounds like you went thru the exact same thing weeks ago.. HOW did u fix
>> > it?
>> > HELP... thanks... hey also if you want to contact direct you can use
>> > iam7x6
>> > and thats at yah00.... thanks again...
>> >
>> > Steve
>> >
>> >
>> > "scootah8" wrote:
>> >
>> >> For about a week now, I am having major problems visiting web sites
>> >> thru
>> >> IE. I am using my laptop (wirelessly connected to router) to visit this
>> >> forum..... When I turned on my computer, some sort of virus was on it and
>> >> AVG
>> >> attempted to eliminate it. But it did not. Since then, I cannot visit a
>> >> web
>> >> page. When I run the diagnostic (Diagnostic Connection Problems), the
>> >> following explanation is given: Winsock Diagnostic - info - error
>> >> attempting
>> >> to validate the winsock base providers:2....error - not all base service
>> >> provider entries could be found in the winsock catalog. A reset is
>> >> needed...
>> >> Network Adapter Diagnostic - everything fine..... HTTP, HTTPS, FTD,
>> >> Diagnostic - info - FTP (passive) successfully connected to
>> >> ftp.microsoft.com.... info - HTTPS: successfully connected to
>> >> ww.microsoft.com....error - could not make an HTTP connection....
>> >> So I attempted to reset winsock. I googled the procedure to do this
>> >> and I
>> >> reset the winsock. I was able to surf the web again..... but after about
>> >> 10
>> >> minutes, I was unable to visit web pages again, same error with
>> >> winsock.....I
>> >> reset the winsock, and the same thing happened. Also, I attempted a
>> >> windows
>> >> restore to an earlier date, but it would no let me do it. What can I do
>> >> now??
>> >> Any ideas?? It is particularly strange, because I can connect to the
>> >> internet, just not IE to visit web sites. Windows Live Messenger works
>> >> fine,
>> >> as does Yahoo Messenger. Also, Outlook Express is fine. Any suggestions
>> >> would
>> >> be greatly appreciated.
>> >>
>>
>>
>>
>>

SteveKNOWS

yes someone had suggested that and i had tried it..

i ended up solving the problem. i had a child guard program on the computer
called optenet. it has been active for a year with no problems... it must
have gotten corupt or reacted with the virus i had but i uninstalled it and
then my internet connection worked... thanks everyone!

"harrykrishna.nospam@online.ie" wrote:

> Sorry I missed earlier thread so forgive me if this was already
> suggested:
>
> At a command prompt type
>
> NETSH WINSOCK RESET
>
> and see if that helps.
>
> HTH
>
>
> SteveKNOWS <SteveKNOWS@discussions.microsoft.com> wrote:
>
> >Ronaldo,
> >
> >thanks for the info... before i did many of the things listed in the thread
> >I wanted to go to the source to se if the problem had been solved. I figured
> >he may have finally come across what solved his problem becasue many of the
> >things in the thread did not work for him. also in regards to the wireless
> >card - the xp desk top ( the one NOT connecting " is not using wireless its
> >hardwired thru the wireless router. i also rewired it directly without the
> >rounter with still the same results... I will try to restore the web
> >configuration.. The problem i am having is so similar even including the fact
> >that i cannot do a system restore... Ill try the web configuration and
> >hopefuly will get a reply from scootah on if he had had final success.
> >thanks again.
> >Steve
> >
> >
> >"Ronaldo" wrote:
> >
> >> Have you read all of the above responses? if you have and applied them, you
> >> may also need to Restore the Web Configuration in Control Panel\Internet
> >> Options\Programs tab\Restore Web Configuration bar. Also, if you have used
> >> the TCP/IP Repair utility as recommended (Reset TCP and reboot, next Fix
> >> Winsock and reboot), I would guess the next thing to check is the connection
> >> hardware. I would recommend you test the wireless card switching it with the
> >> one on the Vista PC, that's unless you have tested it already and you are
> >> sure it is not the cause.
> >>
> >>
> >> -------------------------------------------
> >> "SteveKNOWS" <SteveKNOWS@discussions.microsoft.com> escribió en el mensaje
> >> news:85D88259-9BC0-424B-8571-9F3308CD2C89@microsoft.com...
> >> > Scootah -
> >> >
> >> > i just read your post form last month and I have the same exact problem
> >> > with
> >> > the same exact messages. we are very similar becasue i have two desktops
> >> > one
> >> > running XP wired directly to my wireless rounter and the second desktop is
> >> > using wireless and vista. the XP machine is the one with the same exact
> >> > problem you have referenced... same error codes exaclty... all of a sudden
> >> > after 6 months the internet just wont connect. - liek you i have tried to
> >> > run
> >> > a restore point but no matter when i ask it to revert to I get a
> >> > "restoration
> >> > incomplete" i also did some research and was told to try and donwload
> >> > service pack 3 which i did.. also was told to use the "winsock XP fix"
> >> > program ran that and still nothing at all..
> >> >
> >> > Long story short - Did u get your problem fixed? Im going crazy here and
> >> > it
> >> > sounds like you went thru the exact same thing weeks ago.. HOW did u fix
> >> > it?
> >> > HELP... thanks... hey also if you want to contact direct you can use
> >> > iam7x6
> >> > and thats at yah00.... thanks again...
> >> >
> >> > Steve
> >> >
> >> >
> >> > "scootah8" wrote:
> >> >
> >> >> For about a week now, I am having major problems visiting web sites
> >> >> thru
> >> >> IE. I am using my laptop (wirelessly connected to router) to visit this
> >> >> forum..... When I turned on my computer, some sort of virus was on it and
> >> >> AVG
> >> >> attempted to eliminate it. But it did not. Since then, I cannot visit a
> >> >> web
> >> >> page. When I run the diagnostic (Diagnostic Connection Problems), the
> >> >> following explanation is given: Winsock Diagnostic - info - error
> >> >> attempting
> >> >> to validate the winsock base providers:2....error - not all base service
> >> >> provider entries could be found in the winsock catalog. A reset is
> >> >> needed...
> >> >> Network Adapter Diagnostic - everything fine..... HTTP, HTTPS, FTD,
> >> >> Diagnostic - info - FTP (passive) successfully connected to
> >> >> ftp.microsoft.com.... info - HTTPS: successfully connected to
> >> >> ww.microsoft.com....error - could not make an HTTP connection....
> >> >> So I attempted to reset winsock. I googled the procedure to do this
> >> >> and I
> >> >> reset the winsock. I was able to surf the web again..... but after about
> >> >> 10
> >> >> minutes, I was unable to visit web pages again, same error with
> >> >> winsock.....I
> >> >> reset the winsock, and the same thing happened. Also, I attempted a
> >> >> windows
> >> >> restore to an earlier date, but it would no let me do it. What can I do
> >> >> now??
> >> >> Any ideas?? It is particularly strange, because I can connect to the
> >> >> internet, just not IE to visit web sites. Windows Live Messenger works
> >> >> fine,
> >> >> as does Yahoo Messenger. Also, Outlook Express is fine. Any suggestions
> >> >> would
> >> >> be greatly appreciated.
> >> >>
> >>
> >>
> >>
> >>
>

scootah8

Never did solve my problem. I have tried everything. I've reset the Winsock,
run malware programs,, done the TCP/IP repair. Nothing works. I called Dell
the other day and they wanted $129 for a one time fix. I don't want to pay
that. I know that it is some kind of virus. Thinking of doing a reformat, but
that may be a project in itself. Getting desperate.

"SteveKNOWS" wrote:

> yes someone had suggested that and i had tried it..
>
> i ended up solving the problem. i had a child guard program on the computer
> called optenet. it has been active for a year with no problems... it must
> have gotten corupt or reacted with the virus i had but i uninstalled it and
> then my internet connection worked... thanks everyone!
>
> "harrykrishna.nospam@online.ie" wrote:
>
> > Sorry I missed earlier thread so forgive me if this was already
> > suggested:
> >
> > At a command prompt type
> >
> > NETSH WINSOCK RESET
> >
> > and see if that helps.
> >
> > HTH
> >
> >
> > SteveKNOWS <SteveKNOWS@discussions.microsoft.com> wrote:
> >
> > >Ronaldo,
> > >
> > >thanks for the info... before i did many of the things listed in the thread
> > >I wanted to go to the source to se if the problem had been solved. I figured
> > >he may have finally come across what solved his problem becasue many of the
> > >things in the thread did not work for him. also in regards to the wireless
> > >card - the xp desk top ( the one NOT connecting " is not using wireless its
> > >hardwired thru the wireless router. i also rewired it directly without the
> > >rounter with still the same results... I will try to restore the web
> > >configuration.. The problem i am having is so similar even including the fact
> > >that i cannot do a system restore... Ill try the web configuration and
> > >hopefuly will get a reply from scootah on if he had had final success.
> > >thanks again.
> > >Steve
> > >
> > >
> > >"Ronaldo" wrote:
> > >
> > >> Have you read all of the above responses? if you have and applied them, you
> > >> may also need to Restore the Web Configuration in Control Panel\Internet
> > >> Options\Programs tab\Restore Web Configuration bar. Also, if you have used
> > >> the TCP/IP Repair utility as recommended (Reset TCP and reboot, next Fix
> > >> Winsock and reboot), I would guess the next thing to check is the connection
> > >> hardware. I would recommend you test the wireless card switching it with the
> > >> one on the Vista PC, that's unless you have tested it already and you are
> > >> sure it is not the cause.
> > >>
> > >>
> > >> -------------------------------------------
> > >> "SteveKNOWS" <SteveKNOWS@discussions.microsoft.com> escribió en el mensaje
> > >> news:85D88259-9BC0-424B-8571-9F3308CD2C89@microsoft.com...
> > >> > Scootah -
> > >> >
> > >> > i just read your post form last month and I have the same exact problem
> > >> > with
> > >> > the same exact messages. we are very similar becasue i have two desktops
> > >> > one
> > >> > running XP wired directly to my wireless rounter and the second desktop is
> > >> > using wireless and vista. the XP machine is the one with the same exact
> > >> > problem you have referenced... same error codes exaclty... all of a sudden
> > >> > after 6 months the internet just wont connect. - liek you i have tried to
> > >> > run
> > >> > a restore point but no matter when i ask it to revert to I get a
> > >> > "restoration
> > >> > incomplete" i also did some research and was told to try and donwload
> > >> > service pack 3 which i did.. also was told to use the "winsock XP fix"
> > >> > program ran that and still nothing at all..
> > >> >
> > >> > Long story short - Did u get your problem fixed? Im going crazy here and
> > >> > it
> > >> > sounds like you went thru the exact same thing weeks ago.. HOW did u fix
> > >> > it?
> > >> > HELP... thanks... hey also if you want to contact direct you can use
> > >> > iam7x6
> > >> > and thats at yah00.... thanks again...
> > >> >
> > >> > Steve
> > >> >
> > >> >
> > >> > "scootah8" wrote:
> > >> >
> > >> >> For about a week now, I am having major problems visiting web sites
> > >> >> thru
> > >> >> IE. I am using my laptop (wirelessly connected to router) to visit this
> > >> >> forum..... When I turned on my computer, some sort of virus was on it and
> > >> >> AVG
> > >> >> attempted to eliminate it. But it did not. Since then, I cannot visit a
> > >> >> web
> > >> >> page. When I run the diagnostic (Diagnostic Connection Problems), the
> > >> >> following explanation is given: Winsock Diagnostic - info - error
> > >> >> attempting
> > >> >> to validate the winsock base providers:2....error - not all base service
> > >> >> provider entries could be found in the winsock catalog. A reset is
> > >> >> needed...
> > >> >> Network Adapter Diagnostic - everything fine..... HTTP, HTTPS, FTD,
> > >> >> Diagnostic - info - FTP (passive) successfully connected to
> > >> >> ftp.microsoft.com.... info - HTTPS: successfully connected to
> > >> >> ww.microsoft.com....error - could not make an HTTP connection....
> > >> >> So I attempted to reset winsock. I googled the procedure to do this
> > >> >> and I
> > >> >> reset the winsock. I was able to surf the web again..... but after about
> > >> >> 10
> > >> >> minutes, I was unable to visit web pages again, same error with
> > >> >> winsock.....I
> > >> >> reset the winsock, and the same thing happened. Also, I attempted a
> > >> >> windows
> > >> >> restore to an earlier date, but it would no let me do it. What can I do
> > >> >> now??
> > >> >> Any ideas?? It is particularly strange, because I can connect to the
> > >> >> internet, just not IE to visit web sites. Windows Live Messenger works
> > >> >> fine,
> > >> >> as does Yahoo Messenger. Also, Outlook Express is fine. Any suggestions
> > >> >> would
> > >> >> be greatly appreciated.
> > >> >>
> > >>
> > >>
> > >>
> > >>
> >

R. McCarty

Did you try a "Safe Mode with Networking" boot ? Once booted,
check your TCP/IP settings. Ping from your PC to your Access Point
device - then from your PC to your ISP's Gateway address. If those
work then Ping to a site that accepts Ping traffic (DSLReports.Com).

"scootah8" <scootah8@discussions.microsoft.com> wrote in message
news:E9D3B28C-489B-4BF7-8F65-633826C13C21@microsoft.com...
> Never did solve my problem. I have tried everything. I've reset the
> Winsock,
> run malware programs,, done the TCP/IP repair. Nothing works. I called
> Dell
> the other day and they wanted $129 for a one time fix. I don't want to pay
> that. I know that it is some kind of virus. Thinking of doing a reformat,
> but
> that may be a project in itself. Getting desperate.
>
> "SteveKNOWS" wrote:
>
>> yes someone had suggested that and i had tried it..
>>
>> i ended up solving the problem. i had a child guard program on the
>> computer
>> called optenet. it has been active for a year with no problems... it
>> must
>> have gotten corupt or reacted with the virus i had but i uninstalled it
>> and
>> then my internet connection worked... thanks everyone!
>>
>> "harrykrishna.nospam@online.ie" wrote:
>>
>> > Sorry I missed earlier thread so forgive me if this was already
>> > suggested:
>> >
>> > At a command prompt type
>> >
>> > NETSH WINSOCK RESET
>> >
>> > and see if that helps.
>> >
>> > HTH
>> >
>> >
>> > SteveKNOWS <SteveKNOWS@discussions.microsoft.com> wrote:
>> >
>> > >Ronaldo,
>> > >
>> > >thanks for the info... before i did many of the things listed in the
>> > >thread
>> > >I wanted to go to the source to se if the problem had been solved. I
>> > >figured
>> > >he may have finally come across what solved his problem becasue many
>> > >of the
>> > >things in the thread did not work for him. also in regards to the
>> > >wireless
>> > >card - the xp desk top ( the one NOT connecting " is not using
>> > >wireless its
>> > >hardwired thru the wireless router. i also rewired it directly
>> > >without the
>> > >rounter with still the same results... I will try to restore the web
>> > >configuration.. The problem i am having is so similar even including
>> > >the fact
>> > >that i cannot do a system restore... Ill try the web configuration and
>> > >hopefuly will get a reply from scootah on if he had had final success.
>> > >thanks again.
>> > >Steve
>> > >
>> > >
>> > >"Ronaldo" wrote:
>> > >
>> > >> Have you read all of the above responses? if you have and applied
>> > >> them, you
>> > >> may also need to Restore the Web Configuration in Control
>> > >> Panel\Internet
>> > >> Options\Programs tab\Restore Web Configuration bar. Also, if you
>> > >> have used
>> > >> the TCP/IP Repair utility as recommended (Reset TCP and reboot, next
>> > >> Fix
>> > >> Winsock and reboot), I would guess the next thing to check is the
>> > >> connection
>> > >> hardware. I would recommend you test the wireless card switching it
>> > >> with the
>> > >> one on the Vista PC, that's unless you have tested it already and
>> > >> you are
>> > >> sure it is not the cause.
>> > >>
>> > >>
>> > >> -------------------------------------------
>> > >> "SteveKNOWS" <SteveKNOWS@discussions.microsoft.com> escribió en el
>> > >> mensaje
>> > >> news:85D88259-9BC0-424B-8571-9F3308CD2C89@microsoft.com...
>> > >> > Scootah -
>> > >> >
>> > >> > i just read your post form last month and I have the same exact
>> > >> > problem
>> > >> > with
>> > >> > the same exact messages. we are very similar becasue i have two
>> > >> > desktops
>> > >> > one
>> > >> > running XP wired directly to my wireless rounter and the second
>> > >> > desktop is
>> > >> > using wireless and vista. the XP machine is the one with the same
>> > >> > exact
>> > >> > problem you have referenced... same error codes exaclty... all of
>> > >> > a sudden
>> > >> > after 6 months the internet just wont connect. - liek you i have
>> > >> > tried to
>> > >> > run
>> > >> > a restore point but no matter when i ask it to revert to I get a
>> > >> > "restoration
>> > >> > incomplete" i also did some research and was told to try and
>> > >> > donwload
>> > >> > service pack 3 which i did.. also was told to use the "winsock XP
>> > >> > fix"
>> > >> > program ran that and still nothing at all..
>> > >> >
>> > >> > Long story short - Did u get your problem fixed? Im going crazy
>> > >> > here and
>> > >> > it
>> > >> > sounds like you went thru the exact same thing weeks ago.. HOW did
>> > >> > u fix
>> > >> > it?
>> > >> > HELP... thanks... hey also if you want to contact direct you can
>> > >> > use
>> > >> > iam7x6
>> > >> > and thats at yah00.... thanks again...
>> > >> >
>> > >> > Steve
>> > >> >
>> > >> >
>> > >> > "scootah8" wrote:
>> > >> >
>> > >> >> For about a week now, I am having major problems visiting web
>> > >> >> sites
>> > >> >> thru
>> > >> >> IE. I am using my laptop (wirelessly connected to router) to
>> > >> >> visit this
>> > >> >> forum..... When I turned on my computer, some sort of virus was
>> > >> >> on it and
>> > >> >> AVG
>> > >> >> attempted to eliminate it. But it did not. Since then, I cannot
>> > >> >> visit a
>> > >> >> web
>> > >> >> page. When I run the diagnostic (Diagnostic Connection Problems),
>> > >> >> the
>> > >> >> following explanation is given: Winsock Diagnostic - info - error
>> > >> >> attempting
>> > >> >> to validate the winsock base providers:2....error - not all base
>> > >> >> service
>> > >> >> provider entries could be found in the winsock catalog. A reset
>> > >> >> is
>> > >> >> needed...
>> > >> >> Network Adapter Diagnostic - everything fine..... HTTP, HTTPS,
>> > >> >> FTD,
>> > >> >> Diagnostic - info - FTP (passive) successfully connected to
>> > >> >> ftp.microsoft.com.... info - HTTPS: successfully connected to
>> > >> >> ww.microsoft.com....error - could not make an HTTP connection....
>> > >> >> So I attempted to reset winsock. I googled the procedure to do
>> > >> >> this
>> > >> >> and I
>> > >> >> reset the winsock. I was able to surf the web again..... but
>> > >> >> after about
>> > >> >> 10
>> > >> >> minutes, I was unable to visit web pages again, same error with
>> > >> >> winsock.....I
>> > >> >> reset the winsock, and the same thing happened. Also, I attempted
>> > >> >> a
>> > >> >> windows
>> > >> >> restore to an earlier date, but it would no let me do it. What
>> > >> >> can I do
>> > >> >> now??
>> > >> >> Any ideas?? It is particularly strange, because I can connect to
>> > >> >> the
>> > >> >> internet, just not IE to visit web sites. Windows Live Messenger
>> > >> >> works
>> > >> >> fine,
>> > >> >> as does Yahoo Messenger. Also, Outlook Express is fine. Any
>> > >> >> suggestions
>> > >> >> would
>> > >> >> be greatly appreciated.
>> > >> >>
>> > >>
>> > >>
>> > >>
>> > >>
>> >

scootah8

Way over my head. I know how to do a "safe mode with networking" boot, but
the rest of what you said.......way over my head.


"R. McCarty" wrote:

> Did you try a "Safe Mode with Networking" boot ? Once booted,
> check your TCP/IP settings. Ping from your PC to your Access Point
> device - then from your PC to your ISP's Gateway address. If those
> work then Ping to a site that accepts Ping traffic (DSLReports.Com).
>
> "scootah8" <scootah8@discussions.microsoft.com> wrote in message
> news:E9D3B28C-489B-4BF7-8F65-633826C13C21@microsoft.com...
> > Never did solve my problem. I have tried everything. I've reset the
> > Winsock,
> > run malware programs,, done the TCP/IP repair. Nothing works. I called
> > Dell
> > the other day and they wanted $129 for a one time fix. I don't want to pay
> > that. I know that it is some kind of virus. Thinking of doing a reformat,
> > but
> > that may be a project in itself. Getting desperate.
> >
> > "SteveKNOWS" wrote:
> >
> >> yes someone had suggested that and i had tried it..
> >>
> >> i ended up solving the problem. i had a child guard program on the
> >> computer
> >> called optenet. it has been active for a year with no problems... it
> >> must
> >> have gotten corupt or reacted with the virus i had but i uninstalled it
> >> and
> >> then my internet connection worked... thanks everyone!
> >>
> >> "harrykrishna.nospam@online.ie" wrote:
> >>
> >> > Sorry I missed earlier thread so forgive me if this was already
> >> > suggested:
> >> >
> >> > At a command prompt type
> >> >
> >> > NETSH WINSOCK RESET
> >> >
> >> > and see if that helps.
> >> >
> >> > HTH
> >> >
> >> >
> >> > SteveKNOWS <SteveKNOWS@discussions.microsoft.com> wrote:
> >> >
> >> > >Ronaldo,
> >> > >
> >> > >thanks for the info... before i did many of the things listed in the
> >> > >thread
> >> > >I wanted to go to the source to se if the problem had been solved. I
> >> > >figured
> >> > >he may have finally come across what solved his problem becasue many
> >> > >of the
> >> > >things in the thread did not work for him. also in regards to the
> >> > >wireless
> >> > >card - the xp desk top ( the one NOT connecting " is not using
> >> > >wireless its
> >> > >hardwired thru the wireless router. i also rewired it directly
> >> > >without the
> >> > >rounter with still the same results... I will try to restore the web
> >> > >configuration.. The problem i am having is so similar even including
> >> > >the fact
> >> > >that i cannot do a system restore... Ill try the web configuration and
> >> > >hopefuly will get a reply from scootah on if he had had final success.
> >> > >thanks again.
> >> > >Steve
> >> > >
> >> > >
> >> > >"Ronaldo" wrote:
> >> > >
> >> > >> Have you read all of the above responses? if you have and applied
> >> > >> them, you
> >> > >> may also need to Restore the Web Configuration in Control
> >> > >> Panel\Internet
> >> > >> Options\Programs tab\Restore Web Configuration bar. Also, if you
> >> > >> have used
> >> > >> the TCP/IP Repair utility as recommended (Reset TCP and reboot, next
> >> > >> Fix
> >> > >> Winsock and reboot), I would guess the next thing to check is the
> >> > >> connection
> >> > >> hardware. I would recommend you test the wireless card switching it
> >> > >> with the
> >> > >> one on the Vista PC, that's unless you have tested it already and
> >> > >> you are
> >> > >> sure it is not the cause.
> >> > >>
> >> > >>
> >> > >> -------------------------------------------
> >> > >> "SteveKNOWS" <SteveKNOWS@discussions.microsoft.com> escribió en el
> >> > >> mensaje
> >> > >> news:85D88259-9BC0-424B-8571-9F3308CD2C89@microsoft.com...
> >> > >> > Scootah -
> >> > >> >
> >> > >> > i just read your post form last month and I have the same exact
> >> > >> > problem
> >> > >> > with
> >> > >> > the same exact messages. we are very similar becasue i have two
> >> > >> > desktops
> >> > >> > one
> >> > >> > running XP wired directly to my wireless rounter and the second
> >> > >> > desktop is
> >> > >> > using wireless and vista. the XP machine is the one with the same
> >> > >> > exact
> >> > >> > problem you have referenced... same error codes exaclty... all of
> >> > >> > a sudden
> >> > >> > after 6 months the internet just wont connect. - liek you i have
> >> > >> > tried to
> >> > >> > run
> >> > >> > a restore point but no matter when i ask it to revert to I get a
> >> > >> > "restoration
> >> > >> > incomplete" i also did some research and was told to try and
> >> > >> > donwload
> >> > >> > service pack 3 which i did.. also was told to use the "winsock XP
> >> > >> > fix"
> >> > >> > program ran that and still nothing at all..
> >> > >> >
> >> > >> > Long story short - Did u get your problem fixed? Im going crazy
> >> > >> > here and
> >> > >> > it
> >> > >> > sounds like you went thru the exact same thing weeks ago.. HOW did
> >> > >> > u fix
> >> > >> > it?
> >> > >> > HELP... thanks... hey also if you want to contact direct you can
> >> > >> > use
> >> > >> > iam7x6
> >> > >> > and thats at yah00.... thanks again...
> >> > >> >
> >> > >> > Steve
> >> > >> >
> >> > >> >
> >> > >> > "scootah8" wrote:
> >> > >> >
> >> > >> >> For about a week now, I am having major problems visiting web
> >> > >> >> sites
> >> > >> >> thru
> >> > >> >> IE. I am using my laptop (wirelessly connected to router) to
> >> > >> >> visit this
> >> > >> >> forum..... When I turned on my computer, some sort of virus was
> >> > >> >> on it and
> >> > >> >> AVG
> >> > >> >> attempted to eliminate it. But it did not. Since then, I cannot
> >> > >> >> visit a
> >> > >> >> web
> >> > >> >> page. When I run the diagnostic (Diagnostic Connection Problems),
> >> > >> >> the
> >> > >> >> following explanation is given: Winsock Diagnostic - info - error
> >> > >> >> attempting
> >> > >> >> to validate the winsock base providers:2....error - not all base
> >> > >> >> service
> >> > >> >> provider entries could be found in the winsock catalog. A reset
> >> > >> >> is
> >> > >> >> needed...
> >> > >> >> Network Adapter Diagnostic - everything fine..... HTTP, HTTPS,
> >> > >> >> FTD,
> >> > >> >> Diagnostic - info - FTP (passive) successfully connected to
> >> > >> >> ftp.microsoft.com.... info - HTTPS: successfully connected to
> >> > >> >> ww.microsoft.com....error - could not make an HTTP connection....
> >> > >> >> So I attempted to reset winsock. I googled the procedure to do
> >> > >> >> this
> >> > >> >> and I
> >> > >> >> reset the winsock. I was able to surf the web again..... but
> >> > >> >> after about
> >> > >> >> 10
> >> > >> >> minutes, I was unable to visit web pages again, same error with
> >> > >> >> winsock.....I
> >> > >> >> reset the winsock, and the same thing happened. Also, I attempted
> >> > >> >> a
> >> > >> >> windows
> >> > >> >> restore to an earlier date, but it would no let me do it. What
> >> > >> >> can I do
> >> > >> >> now??
> >> > >> >> Any ideas?? It is particularly strange, because I can connect to
> >> > >> >> the
> >> > >> >> internet, just not IE to visit web sites. Windows Live Messenger
> >> > >> >> works
> >> > >> >> fine,
> >> > >> >> as does Yahoo Messenger. Also, Outlook Express is fine. Any
> >> > >> >> suggestions
> >> > >> >> would
> >> > >> >> be greatly appreciated.
> >> > >> >>
> >> > >>
> >> > >>
> >> > >>
> >> > >>
> >> >
>
>
>

R. McCarty

Sorry, too easy to make assumptions about a poster's skill/experience.

Basically, your computer gets an IP address from your modem or the
router. An IP Address is like a computer's telephone number. Ping is
a tool built into XP that works like tapping someone on the shoulder to
get their attention. Ping sends 3 packets of data to a destination IP (or
computer) and expects that PC to reply back. It's a way to test how
data is being sent/received. Ping can be used to incrementally test data in
steps from your PC to the modem/router, then your ISP's Gateway
address ( where all data goes to be processed ). If those paths work &
get 3 replies then you test from your PC to a site on the Internet. To
see how your computers Network card is configured you use another
XP command called IPConfig from a command prompt window. This
displays the IP Address, Gateway and DNS servers. DNS is what takes
a URL such as http://Microsoft.Com and translates it to it's IP address.

IPConfig:
Click Start, Run (Type) Cmd [Enter]
>IPConfig [Enter]
Write down the values returned ( In the form of 192.168.1.1 , your
numbers will likely be different )

Ping:
Click Start, Run (type) Cmd [Enter]
>Ping 192.168.1.1
Substitute your IPConfig value for Gateway then repeat for DNS value
If both work, then try Ping DSLReports.Com
*The expected ( or working ) response you want is 0% Loss meaning the
Ping traffic was received and replied to.


"scootah8" <scootah8@discussions.microsoft.com> wrote in message
news:C71AAD9A-1E7B-4A33-8E08-CC655BB5331C@microsoft.com...
> Way over my head. I know how to do a "safe mode with networking" boot, but
> the rest of what you said.......way over my head.
>
>
> "R. McCarty" wrote:
>
>> Did you try a "Safe Mode with Networking" boot ? Once booted,
>> check your TCP/IP settings. Ping from your PC to your Access Point
>> device - then from your PC to your ISP's Gateway address. If those
>> work then Ping to a site that accepts Ping traffic (DSLReports.Com).
>>
>> "scootah8" <scootah8@discussions.microsoft.com> wrote in message
>> news:E9D3B28C-489B-4BF7-8F65-633826C13C21@microsoft.com...
>> > Never did solve my problem. I have tried everything. I've reset the
>> > Winsock,
>> > run malware programs,, done the TCP/IP repair. Nothing works. I called
>> > Dell
>> > the other day and they wanted $129 for a one time fix. I don't want to
>> > pay
>> > that. I know that it is some kind of virus. Thinking of doing a
>> > reformat,
>> > but
>> > that may be a project in itself. Getting desperate.
>> >
>> > "SteveKNOWS" wrote:
>> >
>> >> yes someone had suggested that and i had tried it..
>> >>
>> >> i ended up solving the problem. i had a child guard program on the
>> >> computer
>> >> called optenet. it has been active for a year with no problems... it
>> >> must
>> >> have gotten corupt or reacted with the virus i had but i uninstalled
>> >> it
>> >> and
>> >> then my internet connection worked... thanks everyone!
>> >>
>> >> "harrykrishna.nospam@online.ie" wrote:
>> >>
>> >> > Sorry I missed earlier thread so forgive me if this was already
>> >> > suggested:
>> >> >
>> >> > At a command prompt type
>> >> >
>> >> > NETSH WINSOCK RESET
>> >> >
>> >> > and see if that helps.
>> >> >
>> >> > HTH
>> >> >
>> >> >
>> >> > SteveKNOWS <SteveKNOWS@discussions.microsoft.com> wrote:
>> >> >
>> >> > >Ronaldo,
>> >> > >
>> >> > >thanks for the info... before i did many of the things listed in
>> >> > >the
>> >> > >thread
>> >> > >I wanted to go to the source to se if the problem had been solved.
>> >> > >I
>> >> > >figured
>> >> > >he may have finally come across what solved his problem becasue
>> >> > >many
>> >> > >of the
>> >> > >things in the thread did not work for him. also in regards to the
>> >> > >wireless
>> >> > >card - the xp desk top ( the one NOT connecting " is not using
>> >> > >wireless its
>> >> > >hardwired thru the wireless router. i also rewired it directly
>> >> > >without the
>> >> > >rounter with still the same results... I will try to restore the
>> >> > >web
>> >> > >configuration.. The problem i am having is so similar even
>> >> > >including
>> >> > >the fact
>> >> > >that i cannot do a system restore... Ill try the web configuration
>> >> > >and
>> >> > >hopefuly will get a reply from scootah on if he had had final
>> >> > >success.
>> >> > >thanks again.
>> >> > >Steve
>> >> > >
>> >> > >
>> >> > >"Ronaldo" wrote:
>> >> > >
>> >> > >> Have you read all of the above responses? if you have and applied
>> >> > >> them, you
>> >> > >> may also need to Restore the Web Configuration in Control
>> >> > >> Panel\Internet
>> >> > >> Options\Programs tab\Restore Web Configuration bar. Also, if you
>> >> > >> have used
>> >> > >> the TCP/IP Repair utility as recommended (Reset TCP and reboot,
>> >> > >> next
>> >> > >> Fix
>> >> > >> Winsock and reboot), I would guess the next thing to check is the
>> >> > >> connection
>> >> > >> hardware. I would recommend you test the wireless card switching
>> >> > >> it
>> >> > >> with the
>> >> > >> one on the Vista PC, that's unless you have tested it already and
>> >> > >> you are
>> >> > >> sure it is not the cause.
>> >> > >>
>> >> > >>
>> >> > >> -------------------------------------------
>> >> > >> "SteveKNOWS" <SteveKNOWS@discussions.microsoft.com> escribió en
>> >> > >> el
>> >> > >> mensaje
>> >> > >> news:85D88259-9BC0-424B-8571-9F3308CD2C89@microsoft.com...
>> >> > >> > Scootah -
>> >> > >> >
>> >> > >> > i just read your post form last month and I have the same exact
>> >> > >> > problem
>> >> > >> > with
>> >> > >> > the same exact messages. we are very similar becasue i have
>> >> > >> > two
>> >> > >> > desktops
>> >> > >> > one
>> >> > >> > running XP wired directly to my wireless rounter and the second
>> >> > >> > desktop is
>> >> > >> > using wireless and vista. the XP machine is the one with the
>> >> > >> > same
>> >> > >> > exact
>> >> > >> > problem you have referenced... same error codes exaclty... all
>> >> > >> > of
>> >> > >> > a sudden
>> >> > >> > after 6 months the internet just wont connect. - liek you i
>> >> > >> > have
>> >> > >> > tried to
>> >> > >> > run
>> >> > >> > a restore point but no matter when i ask it to revert to I get
>> >> > >> > a
>> >> > >> > "restoration
>> >> > >> > incomplete" i also did some research and was told to try and
>> >> > >> > donwload
>> >> > >> > service pack 3 which i did.. also was told to use the "winsock
>> >> > >> > XP
>> >> > >> > fix"
>> >> > >> > program ran that and still nothing at all..
>> >> > >> >
>> >> > >> > Long story short - Did u get your problem fixed? Im going crazy
>> >> > >> > here and
>> >> > >> > it
>> >> > >> > sounds like you went thru the exact same thing weeks ago.. HOW
>> >> > >> > did
>> >> > >> > u fix
>> >> > >> > it?
>> >> > >> > HELP... thanks... hey also if you want to contact direct you
>> >> > >> > can
>> >> > >> > use
>> >> > >> > iam7x6
>> >> > >> > and thats at yah00.... thanks again...
>> >> > >> >
>> >> > >> > Steve
>> >> > >> >
>> >> > >> >
>> >> > >> > "scootah8" wrote:
>> >> > >> >
>> >> > >> >> For about a week now, I am having major problems visiting
>> >> > >> >> web
>> >> > >> >> sites
>> >> > >> >> thru
>> >> > >> >> IE. I am using my laptop (wirelessly connected to router) to
>> >> > >> >> visit this
>> >> > >> >> forum..... When I turned on my computer, some sort of virus
>> >> > >> >> was
>> >> > >> >> on it and
>> >> > >> >> AVG
>> >> > >> >> attempted to eliminate it. But it did not. Since then, I
>> >> > >> >> cannot
>> >> > >> >> visit a
>> >> > >> >> web
>> >> > >> >> page. When I run the diagnostic (Diagnostic Connection
>> >> > >> >> Problems),
>> >> > >> >> the
>> >> > >> >> following explanation is given: Winsock Diagnostic - info -
>> >> > >> >> error
>> >> > >> >> attempting
>> >> > >> >> to validate the winsock base providers:2....error - not all
>> >> > >> >> base
>> >> > >> >> service
>> >> > >> >> provider entries could be found in the winsock catalog. A
>> >> > >> >> reset
>> >> > >> >> is
>> >> > >> >> needed...
>> >> > >> >> Network Adapter Diagnostic - everything fine..... HTTP, HTTPS,
>> >> > >> >> FTD,
>> >> > >> >> Diagnostic - info - FTP (passive) successfully connected to
>> >> > >> >> ftp.microsoft.com.... info - HTTPS: successfully connected to
>> >> > >> >> ww.microsoft.com....error - could not make an HTTP
>> >> > >> >> connection....
>> >> > >> >> So I attempted to reset winsock. I googled the procedure to
>> >> > >> >> do
>> >> > >> >> this
>> >> > >> >> and I
>> >> > >> >> reset the winsock. I was able to surf the web again..... but
>> >> > >> >> after about
>> >> > >> >> 10
>> >> > >> >> minutes, I was unable to visit web pages again, same error
>> >> > >> >> with
>> >> > >> >> winsock.....I
>> >> > >> >> reset the winsock, and the same thing happened. Also, I
>> >> > >> >> attempted
>> >> > >> >> a
>> >> > >> >> windows
>> >> > >> >> restore to an earlier date, but it would no let me do it. What
>> >> > >> >> can I do
>> >> > >> >> now??
>> >> > >> >> Any ideas?? It is particularly strange, because I can connect
>> >> > >> >> to
>> >> > >> >> the
>> >> > >> >> internet, just not IE to visit web sites. Windows Live
>> >> > >> >> Messenger
>> >> > >> >> works
>> >> > >> >> fine,
>> >> > >> >> as does Yahoo Messenger. Also, Outlook Express is fine. Any
>> >> > >> >> suggestions
>> >> > >> >> would
>> >> > >> >> be greatly appreciated.
>> >> > >> >>
>> >> > >>
>> >> > >>
>> >> > >>
>> >> > >>
>> >> >
>>
>>
>>

Daave

Since this is too technical for you to troubleshoot (and there is no
shame whatsoever in realizing that), you will probably either have to
pay a professional tech to sort this out for you or perform a clean
install. Rather than have Dell fix this problem, you would be better off
finding a local reputable tech. Stay away from chains!

If you decide to perfrom a clean install (which can be time-consuming),
use this page as a guide:

http://www.windowsxphome.windowsrein...exfullpage.htm

But before you do, you should make sure all your data is backed up
(either to an external hard drive or CDs or DVDs). You also need to make
sure you have all your hardware drivers becuase you will need to install
them. Hopefully you still have the Dell CD that contains these drivers.
If not, they can be downloaded from here:

http://support.dell.com/support/down...&catid=&impid=

Good luck.


"scootah8" <scootah8@discussions.microsoft.com> wrote in message
news:C71AAD9A-1E7B-4A33-8E08-CC655BB5331C@microsoft.com...
> Way over my head. I know how to do a "safe mode with networking" boot,
> but
> the rest of what you said.......way over my head.
>
>
> "R. McCarty" wrote:
>
>> Did you try a "Safe Mode with Networking" boot ? Once booted,
>> check your TCP/IP settings. Ping from your PC to your Access Point
>> device - then from your PC to your ISP's Gateway address. If those
>> work then Ping to a site that accepts Ping traffic (DSLReports.Com).
>>
>> "scootah8" <scootah8@discussions.microsoft.com> wrote in message
>> news:E9D3B28C-489B-4BF7-8F65-633826C13C21@microsoft.com...
>> > Never did solve my problem. I have tried everything. I've reset the
>> > Winsock,
>> > run malware programs,, done the TCP/IP repair. Nothing works. I
>> > called
>> > Dell
>> > the other day and they wanted $129 for a one time fix. I don't want
>> > to pay
>> > that. I know that it is some kind of virus. Thinking of doing a
>> > reformat,
>> > but
>> > that may be a project in itself. Getting desperate.
>> >
>> > "SteveKNOWS" wrote:
>> >
>> >> yes someone had suggested that and i had tried it..
>> >>
>> >> i ended up solving the problem. i had a child guard program on
>> >> the
>> >> computer
>> >> called optenet. it has been active for a year with no
>> >> problems... it
>> >> must
>> >> have gotten corupt or reacted with the virus i had but i
>> >> uninstalled it
>> >> and
>> >> then my internet connection worked... thanks everyone!
>> >>
>> >> "harrykrishna.nospam@online.ie" wrote:
>> >>
>> >> > Sorry I missed earlier thread so forgive me if this was already
>> >> > suggested:
>> >> >
>> >> > At a command prompt type
>> >> >
>> >> > NETSH WINSOCK RESET
>> >> >
>> >> > and see if that helps.
>> >> >
>> >> > HTH
>> >> >
>> >> >
>> >> > SteveKNOWS <SteveKNOWS@discussions.microsoft.com> wrote:
>> >> >
>> >> > >Ronaldo,
>> >> > >
>> >> > >thanks for the info... before i did many of the things listed
>> >> > >in the
>> >> > >thread
>> >> > >I wanted to go to the source to se if the problem had been
>> >> > >solved. I
>> >> > >figured
>> >> > >he may have finally come across what solved his problem becasue
>> >> > >many
>> >> > >of the
>> >> > >things in the thread did not work for him. also in regards to
>> >> > >the
>> >> > >wireless
>> >> > >card - the xp desk top ( the one NOT connecting " is not using
>> >> > >wireless its
>> >> > >hardwired thru the wireless router. i also rewired it directly
>> >> > >without the
>> >> > >rounter with still the same results... I will try to restore
>> >> > >the web
>> >> > >configuration.. The problem i am having is so similar even
>> >> > >including
>> >> > >the fact
>> >> > >that i cannot do a system restore... Ill try the web
>> >> > >configuration and
>> >> > >hopefuly will get a reply from scootah on if he had had final
>> >> > >success.
>> >> > >thanks again.
>> >> > >Steve
>> >> > >
>> >> > >
>> >> > >"Ronaldo" wrote:
>> >> > >
>> >> > >> Have you read all of the above responses? if you have and
>> >> > >> applied
>> >> > >> them, you
>> >> > >> may also need to Restore the Web Configuration in Control
>> >> > >> Panel\Internet
>> >> > >> Options\Programs tab\Restore Web Configuration bar. Also, if
>> >> > >> you
>> >> > >> have used
>> >> > >> the TCP/IP Repair utility as recommended (Reset TCP and
>> >> > >> reboot, next
>> >> > >> Fix
>> >> > >> Winsock and reboot), I would guess the next thing to check is
>> >> > >> the
>> >> > >> connection
>> >> > >> hardware. I would recommend you test the wireless card
>> >> > >> switching it
>> >> > >> with the
>> >> > >> one on the Vista PC, that's unless you have tested it already
>> >> > >> and
>> >> > >> you are
>> >> > >> sure it is not the cause.
>> >> > >>
>> >> > >>
>> >> > >> -------------------------------------------
>> >> > >> "SteveKNOWS" <SteveKNOWS@discussions.microsoft.com> escribió
>> >> > >> en el
>> >> > >> mensaje
>> >> > >> news:85D88259-9BC0-424B-8571-9F3308CD2C89@microsoft.com...
>> >> > >> > Scootah -
>> >> > >> >
>> >> > >> > i just read your post form last month and I have the same
>> >> > >> > exact
>> >> > >> > problem
>> >> > >> > with
>> >> > >> > the same exact messages. we are very similar becasue i
>> >> > >> > have two
>> >> > >> > desktops
>> >> > >> > one
>> >> > >> > running XP wired directly to my wireless rounter and the
>> >> > >> > second
>> >> > >> > desktop is
>> >> > >> > using wireless and vista. the XP machine is the one with
>> >> > >> > the same
>> >> > >> > exact
>> >> > >> > problem you have referenced... same error codes exaclty...
>> >> > >> > all of
>> >> > >> > a sudden
>> >> > >> > after 6 months the internet just wont connect. - liek you i
>> >> > >> > have
>> >> > >> > tried to
>> >> > >> > run
>> >> > >> > a restore point but no matter when i ask it to revert to I
>> >> > >> > get a
>> >> > >> > "restoration
>> >> > >> > incomplete" i also did some research and was told to try
>> >> > >> > and
>> >> > >> > donwload
>> >> > >> > service pack 3 which i did.. also was told to use the
>> >> > >> > "winsock XP
>> >> > >> > fix"
>> >> > >> > program ran that and still nothing at all..
>> >> > >> >
>> >> > >> > Long story short - Did u get your problem fixed? Im going
>> >> > >> > crazy
>> >> > >> > here and
>> >> > >> > it
>> >> > >> > sounds like you went thru the exact same thing weeks ago..
>> >> > >> > HOW did
>> >> > >> > u fix
>> >> > >> > it?
>> >> > >> > HELP... thanks... hey also if you want to contact direct
>> >> > >> > you can
>> >> > >> > use
>> >> > >> > iam7x6
>> >> > >> > and thats at yah00.... thanks again...
>> >> > >> >
>> >> > >> > Steve
>> >> > >> >
>> >> > >> >
>> >> > >> > "scootah8" wrote:
>> >> > >> >
>> >> > >> >> For about a week now, I am having major problems
>> >> > >> >> visiting web
>> >> > >> >> sites
>> >> > >> >> thru
>> >> > >> >> IE. I am using my laptop (wirelessly connected to router)
>> >> > >> >> to
>> >> > >> >> visit this
>> >> > >> >> forum..... When I turned on my computer, some sort of
>> >> > >> >> virus was
>> >> > >> >> on it and
>> >> > >> >> AVG
>> >> > >> >> attempted to eliminate it. But it did not. Since then, I
>> >> > >> >> cannot
>> >> > >> >> visit a
>> >> > >> >> web
>> >> > >> >> page. When I run the diagnostic (Diagnostic Connection
>> >> > >> >> Problems),
>> >> > >> >> the
>> >> > >> >> following explanation is given: Winsock Diagnostic -
>> >> > >> >> info - error
>> >> > >> >> attempting
>> >> > >> >> to validate the winsock base providers:2....error - not
>> >> > >> >> all base
>> >> > >> >> service
>> >> > >> >> provider entries could be found in the winsock catalog. A
>> >> > >> >> reset
>> >> > >> >> is
>> >> > >> >> needed...
>> >> > >> >> Network Adapter Diagnostic - everything fine..... HTTP,
>> >> > >> >> HTTPS,
>> >> > >> >> FTD,
>> >> > >> >> Diagnostic - info - FTP (passive) successfully connected
>> >> > >> >> to
>> >> > >> >> ftp.microsoft.com.... info - HTTPS: successfully connected
>> >> > >> >> to
>> >> > >> >> ww.microsoft.com....error - could not make an HTTP
>> >> > >> >> connection....
>> >> > >> >> So I attempted to reset winsock. I googled the
>> >> > >> >> procedure to do
>> >> > >> >> this
>> >> > >> >> and I
>> >> > >> >> reset the winsock. I was able to surf the web again.....
>> >> > >> >> but
>> >> > >> >> after about
>> >> > >> >> 10
>> >> > >> >> minutes, I was unable to visit web pages again, same error
>> >> > >> >> with
>> >> > >> >> winsock.....I
>> >> > >> >> reset the winsock, and the same thing happened. Also, I
>> >> > >> >> attempted
>> >> > >> >> a
>> >> > >> >> windows
>> >> > >> >> restore to an earlier date, but it would no let me do it.
>> >> > >> >> What
>> >> > >> >> can I do
>> >> > >> >> now??
>> >> > >> >> Any ideas?? It is particularly strange, because I can
>> >> > >> >> connect to
>> >> > >> >> the
>> >> > >> >> internet, just not IE to visit web sites. Windows Live
>> >> > >> >> Messenger
>> >> > >> >> works
>> >> > >> >> fine,
>> >> > >> >> as does Yahoo Messenger. Also, Outlook Express is fine.
>> >> > >> >> Any
>> >> > >> >> suggestions
>> >> > >> >> would
>> >> > >> >> be greatly appreciated.
>> >> > >> >>
>> >> > >>
>> >> > >>
>> >> > >>
>> >> > >>
>> >> >
>>
>>
>>

scootah8

Thanks guys, for all the help. I'm still debating on what to do with my
situation. I think I want to reinstall and start over fresh, but I'm dreading
it! Thanks again......

"Daave" wrote:

> Since this is too technical for you to troubleshoot (and there is no
> shame whatsoever in realizing that), you will probably either have to
> pay a professional tech to sort this out for you or perform a clean
> install. Rather than have Dell fix this problem, you would be better off
> finding a local reputable tech. Stay away from chains!
>
> If you decide to perfrom a clean install (which can be time-consuming),
> use this page as a guide:
>
> http://www.windowsxphome.windowsrein...exfullpage.htm
>
> But before you do, you should make sure all your data is backed up
> (either to an external hard drive or CDs or DVDs). You also need to make
> sure you have all your hardware drivers becuase you will need to install
> them. Hopefull