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Alberto, Get the drivers from another system and save to either a pen drive or cd. -- All the Best, Kelly (MS-MVP/DTS&XP) Happy Birthday if today is your birthday! Taskbar |
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11-05-2008, 01:03 PM
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#11 | ||
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Alberto,
Get the drivers from another system and save to either a pen drive or cd. -- All the Best, Kelly (MS-MVP/DTS&XP) Happy Birthday if today is your birthday! Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm "Alberto" <Alberto@discussions.microsoft.com> wrote in message news:6C33B08C-A3F2-449E-8422-D76E3C6969EA@microsoft.com... > Kelly, > > At this time I won't be able to do anything since the services aren't > working I can't get on the Net to update the drivers or research the > Unknown. > I did try to update it a few weeks ago but failed. It seemed all else was > working at the time (although iTunes and Nokia applications were having > some > issues) so I didn't pursue it. > > If you know of any malware or other reason why most of my services will no > longer start, let me know. > > Thanks, > Albert > > "Kelly" wrote: > >> Alberto you need to address the unknown network adapter, first. Go to >> the >> website of your system manufacturer then select make, model and OS. >> Scroll >> down to find the network drivers. If this card is an add-on either use >> the >> cd, etc that came with it or download the drivers via the net. >> >> -- >> >> All the Best, >> Kelly (MS-MVP/DTS&XP) >> >> Happy Birthday if today is your birthday! >> >> Taskbar Repair Tool Plus! >> http://www.kellys-korner-xp.com/taskbarplus!.htm >> >> >> "Alberto" <Alberto@discussions.microsoft.com> wrote in message >> news:C0A729FA-D604-4669-91FA-AA64D15D0E42@microsoft.com... >> > Gerry, >> > >> > Device Mgr looks OK. Nothing different from a month ago. There is an >> > Unknown >> > Network Adapter with the yellow exclamation, but that was there before. >> > >> > I cannot print, nor connect to the internet, so I can't copy/paste the >> > Event >> > Viewer; I will have to write it out here. >> > >> > Under Security I have 3 events - >> > Falure Audit 11/2/08 Security Policy Change #615 Network Service >> > Same on 11/1/08 >> > Same on 10/28/08 >> > >> > Under System I have many events- >> > Error Service control Manager 7023 (Only 1 day is listed 11/2/08 and >> > most >> > of >> > the errors are this one). >> > Error PlugPlay Manager 12 (5 instances) >> > Error UPS 2481 (1 instance) >> > >> > I cannot get any info when dbl-clicking or Rt-click and try to open >> > Properties >> > >> > Is there a way to use Recovery Console? >> > >> > "Gerry" wrote: >> > >> >> Alberto >> >> >> >> I had System File Checker in mind but given the lack of a CD that is >> >> not >> >> practical. >> >> >> >> What errors appear in Event Viewer? >> >> >> >> Please post copies of all Error and Warning Reports appearing in the >> >> System and Application logs in Event Viewer relating to the last boot >> >> in >> >> normal mode . No Information Reports or Duplicates please. Indicate >> >> which also appear in a previous boot. >> >> >> >> You can access Event Viewer by selecting Start, Control Panel, >> >> Administrative Tools, and Event Viewer. When researching the meaning >> >> of the error, information regarding Event ID, Source and Description >> >> are important. >> >> >> >> A tip for posting copies of Error Reports! Run Event Viewer and double >> >> click on the error you want to copy. In the window, which appears is a >> >> button resembling two pages. Click the button and close Event >> >> Viewer.Now start your message (email) and do a paste into the body of >> >> the message. Make sure this is the first paste after exiting from >> >> Event Viewer. >> >> >> >> Are there any yellow question marks in Device Manager? Right click on >> >> the My Computer icon on your Desktop and select Properties, >> >> Hardware,Device Manager. If yes what is the Device Error code? >> >> >> >> >> >> -- >> >> >> >> >> >> >> >> Hope this helps. >> >> >> >> Gerry >> >> ~~~~ >> >> FCA >> >> Stourport, England >> >> Enquire, plan and execute >> >> ~~~~~~~~~~~~~~~~~~~ >> >> >> >> Alberto wrote: >> >> > Gerry, >> >> > >> >> > I have an eMachines T3504 which started with SP1 I believe and was >> >> > updated to SP2 through a download. I do not have a CD that came with >> >> > this computer, only the restore disk. I am trying to avoid doing a >> >> > Restore - I did it once and a few minor things got changed and I >> >> > don't have all the original program CD's for a number of >> >> > applications. >> >> > >> >> > I do have an XP CD from an older computer, but I am pretty sure it >> >> > is >> >> > also SP1. >> >> > >> >> > What were you thinking? >> >> > >> >> > "Gerry" wrote: >> >> > >> >> >> Alberto >> >> >> >> >> >> What do you have by way of of a Windows XP CD? Does it contain the >> >> >> SP2 update? >> >> >> >> >> >> What is your computer make and model? >> >> >> >> >> >> >> >> >> -- >> >> >> >> >> >> >> >> >> >> >> >> Hope this helps. >> >> >> >> >> >> Gerry >> >> >> ~~~~ >> >> >> FCA >> >> >> Stourport, England >> >> >> Enquire, plan and execute >> >> >> ~~~~~~~~~~~~~~~~~~~ >> >> >> Alberto wrote: >> >> >>> Windows XP Home SP2 - I tried to solve an issue with Cryptographic >> >> >>> services not being able to start by using KB Article 931852, and >> >> >>> after deleting Catroot2 and renaming many of the DLL's and then >> >> >>> renaming the Software Distribution folder I couldn't get any of >> >> >>> the >> >> >>> services to start, and of course now have no internet connection. >> >> >>> I am using another computer in the home to try to solve this >> >> >>> issue. >> >> >>> I tried to find a restore point, but Msconfig won't let me find >> >> >>> one. >> >> >>> It tells me to restart the computer and launch System Restore >> >> >>> again. >> >> >>> That does nothing. >> >> >>> I tried changing the names back and then registering the DLL's but >> >> >>> still no luck.I've tried safe mode, safe mode w/networking, LKGF >> >> >>> but >> >> >>> I can't get it to work. >> >> >>> I've done all this after 2 days of antivirus, antispyware cleanup. >> >> >>> The last step was going to be Hijack This, but I thought I would >> >> >>> try >> >> >>> to fix the Cryptographic service one last time. >> >> >>> Help Please! >> >> >> >> >> >> >> |
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11-05-2008, 01:43 PM
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#12 | ||
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Also, the services added by third party will be listed here:
Start/Run/Msconfig - Services/Check off the box that reads hide all MS..... -- All the Best, Kelly (MS-MVP/DTS&XP) Happy Birthday if today is your birthday! Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm "Kelly" <kelly@kelly.com> wrote in message news:E6E7C583-9A0B-4F3D-91EB-A90F49C5133F@microsoft.com... > Alberto you need to address the unknown network adapter, first. Go to the > website of your system manufacturer then select make, model and OS. > Scroll down to find the network drivers. If this card is an add-on either > use the cd, etc that came with it or download the drivers via the net. > > -- > > All the Best, > Kelly (MS-MVP/DTS&XP) > > Happy Birthday if today is your birthday! > > Taskbar Repair Tool Plus! > http://www.kellys-korner-xp.com/taskbarplus!.htm > > > "Alberto" <Alberto@discussions.microsoft.com> wrote in message > news:C0A729FA-D604-4669-91FA-AA64D15D0E42@microsoft.com... >> Gerry, >> >> Device Mgr looks OK. Nothing different from a month ago. There is an >> Unknown >> Network Adapter with the yellow exclamation, but that was there before. >> >> I cannot print, nor connect to the internet, so I can't copy/paste the >> Event >> Viewer; I will have to write it out here. >> >> Under Security I have 3 events - >> Falure Audit 11/2/08 Security Policy Change #615 Network Service >> Same on 11/1/08 >> Same on 10/28/08 >> >> Under System I have many events- >> Error Service control Manager 7023 (Only 1 day is listed 11/2/08 and most >> of >> the errors are this one). >> Error PlugPlay Manager 12 (5 instances) >> Error UPS 2481 (1 instance) >> >> I cannot get any info when dbl-clicking or Rt-click and try to open >> Properties >> >> Is there a way to use Recovery Console? >> >> "Gerry" wrote: >> >>> Alberto >>> >>> I had System File Checker in mind but given the lack of a CD that is not >>> practical. >>> >>> What errors appear in Event Viewer? >>> >>> Please post copies of all Error and Warning Reports appearing in the >>> System and Application logs in Event Viewer relating to the last boot in >>> normal mode . No Information Reports or Duplicates please. Indicate >>> which also appear in a previous boot. >>> >>> You can access Event Viewer by selecting Start, Control Panel, >>> Administrative Tools, and Event Viewer. When researching the meaning >>> of the error, information regarding Event ID, Source and Description >>> are important. >>> >>> A tip for posting copies of Error Reports! Run Event Viewer and double >>> click on the error you want to copy. In the window, which appears is a >>> button resembling two pages. Click the button and close Event >>> Viewer.Now start your message (email) and do a paste into the body of >>> the message. Make sure this is the first paste after exiting from >>> Event Viewer. >>> >>> Are there any yellow question marks in Device Manager? Right click on >>> the My Computer icon on your Desktop and select Properties, >>> Hardware,Device Manager. If yes what is the Device Error code? >>> >>> >>> -- >>> >>> >>> >>> Hope this helps. >>> >>> Gerry >>> ~~~~ >>> FCA >>> Stourport, England >>> Enquire, plan and execute >>> ~~~~~~~~~~~~~~~~~~~ >>> >>> Alberto wrote: >>> > Gerry, >>> > >>> > I have an eMachines T3504 which started with SP1 I believe and was >>> > updated to SP2 through a download. I do not have a CD that came with >>> > this computer, only the restore disk. I am trying to avoid doing a >>> > Restore - I did it once and a few minor things got changed and I >>> > don't have all the original program CD's for a number of applications. >>> > >>> > I do have an XP CD from an older computer, but I am pretty sure it is >>> > also SP1. >>> > >>> > What were you thinking? >>> > >>> > "Gerry" wrote: >>> > >>> >> Alberto >>> >> >>> >> What do you have by way of of a Windows XP CD? Does it contain the >>> >> SP2 update? >>> >> >>> >> What is your computer make and model? >>> >> >>> >> >>> >> -- >>> >> >>> >> >>> >> >>> >> Hope this helps. >>> >> >>> >> Gerry >>> >> ~~~~ >>> >> FCA >>> >> Stourport, England >>> >> Enquire, plan and execute >>> >> ~~~~~~~~~~~~~~~~~~~ >>> >> Alberto wrote: >>> >>> Windows XP Home SP2 - I tried to solve an issue with Cryptographic >>> >>> services not being able to start by using KB Article 931852, and >>> >>> after deleting Catroot2 and renaming many of the DLL's and then >>> >>> renaming the Software Distribution folder I couldn't get any of the >>> >>> services to start, and of course now have no internet connection. >>> >>> I am using another computer in the home to try to solve this issue. >>> >>> I tried to find a restore point, but Msconfig won't let me find one. >>> >>> It tells me to restart the computer and launch System Restore again. >>> >>> That does nothing. >>> >>> I tried changing the names back and then registering the DLL's but >>> >>> still no luck.I've tried safe mode, safe mode w/networking, LKGF but >>> >>> I can't get it to work. >>> >>> I've done all this after 2 days of antivirus, antispyware cleanup. >>> >>> The last step was going to be Hijack This, but I thought I would try >>> >>> to fix the Cryptographic service one last time. >>> >>> Help Please! >>> >>> >>> > |
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11-05-2008, 01:43 PM
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#13 | ||
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Kelly
I am not sure whether you noticed the message. In the HijackThis report Alberto posted to me there seemed to be some evidence of malware present on his system. -- Regards. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Kelly wrote: > Alberto, > > Get the drivers from another system and save to either a pen drive or > cd. > > "Alberto" <Alberto@discussions.microsoft.com> wrote in message > news:6C33B08C-A3F2-449E-8422-D76E3C6969EA@microsoft.com... >> Kelly, >> >> At this time I won't be able to do anything since the services aren't >> working I can't get on the Net to update the drivers or research the >> Unknown. >> I did try to update it a few weeks ago but failed. It seemed all >> else was working at the time (although iTunes and Nokia applications >> were having some >> issues) so I didn't pursue it. >> >> If you know of any malware or other reason why most of my services >> will no longer start, let me know. >> >> Thanks, >> Albert >> >> "Kelly" wrote: >> >>> Alberto you need to address the unknown network adapter, first. Go >>> to the >>> website of your system manufacturer then select make, model and OS. >>> Scroll >>> down to find the network drivers. If this card is an add-on either >>> use the >>> cd, etc that came with it or download the drivers via the net. >>> >>> -- >>> >>> All the Best, >>> Kelly (MS-MVP/DTS&XP) >>> >>> Happy Birthday if today is your birthday! >>> >>> Taskbar Repair Tool Plus! >>> http://www.kellys-korner-xp.com/taskbarplus!.htm >>> >>> >>> "Alberto" <Alberto@discussions.microsoft.com> wrote in message >>> news:C0A729FA-D604-4669-91FA-AA64D15D0E42@microsoft.com... >>>> Gerry, >>>> >>>> Device Mgr looks OK. Nothing different from a month ago. There is >>>> an Unknown >>>> Network Adapter with the yellow exclamation, but that was there >>>> before. I cannot print, nor connect to the internet, so I can't >>>> copy/paste >>>> the Event >>>> Viewer; I will have to write it out here. >>>> >>>> Under Security I have 3 events - >>>> Falure Audit 11/2/08 Security Policy Change #615 Network Service >>>> Same on 11/1/08 >>>> Same on 10/28/08 >>>> >>>> Under System I have many events- >>>> Error Service control Manager 7023 (Only 1 day is listed 11/2/08 >>>> and most >>>> of >>>> the errors are this one). >>>> Error PlugPlay Manager 12 (5 instances) >>>> Error UPS 2481 (1 instance) >>>> >>>> I cannot get any info when dbl-clicking or Rt-click and try to open >>>> Properties >>>> >>>> Is there a way to use Recovery Console? >>>> >>>> "Gerry" wrote: >>>> >>>>> Alberto >>>>> >>>>> I had System File Checker in mind but given the lack of a CD that >>>>> is not >>>>> practical. >>>>> >>>>> What errors appear in Event Viewer? >>>>> >>>>> Please post copies of all Error and Warning Reports appearing in >>>>> the System and Application logs in Event Viewer relating to the >>>>> last boot in >>>>> normal mode . No Information Reports or Duplicates please. >>>>> Indicate which also appear in a previous boot. >>>>> >>>>> You can access Event Viewer by selecting Start, Control Panel, >>>>> Administrative Tools, and Event Viewer. When researching the >>>>> meaning of the error, information regarding Event ID, Source and >>>>> Description are important. >>>>> >>>>> A tip for posting copies of Error Reports! Run Event Viewer and >>>>> double click on the error you want to copy. In the window, which >>>>> appears is a button resembling two pages. Click the button and >>>>> close Event Viewer.Now start your message (email) and do a paste >>>>> into the body of the message. Make sure this is the first paste >>>>> after exiting from Event Viewer. >>>>> >>>>> Are there any yellow question marks in Device Manager? Right >>>>> click on the My Computer icon on your Desktop and select >>>>> Properties, Hardware,Device Manager. If yes what is the Device >>>>> Error code? -- >>>>> >>>>> >>>>> >>>>> Hope this helps. >>>>> >>>>> Gerry >>>>> ~~~~ >>>>> FCA >>>>> Stourport, England >>>>> Enquire, plan and execute >>>>> ~~~~~~~~~~~~~~~~~~~ >>>>> >>>>> Alberto wrote: >>>>>> Gerry, >>>>>> >>>>>> I have an eMachines T3504 which started with SP1 I believe and >>>>>> was updated to SP2 through a download. I do not have a CD that >>>>>> came with this computer, only the restore disk. I am trying to >>>>>> avoid doing a Restore - I did it once and a few minor things got >>>>>> changed and I don't have all the original program CD's for a >>>>>> number of applications. >>>>>> >>>>>> I do have an XP CD from an older computer, but I am pretty sure >>>>>> it is >>>>>> also SP1. >>>>>> >>>>>> What were you thinking? >>>>>> >>>>>> "Gerry" wrote: >>>>>> >>>>>>> Alberto >>>>>>> >>>>>>> What do you have by way of of a Windows XP CD? Does it contain >>>>>>> the SP2 update? >>>>>>> >>>>>>> What is your computer make and model? >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> >>>>>>> >>>>>>> >>>>>>> Hope this helps. >>>>>>> >>>>>>> Gerry >>>>>>> ~~~~ >>>>>>> FCA >>>>>>> Stourport, England >>>>>>> Enquire, plan and execute >>>>>>> ~~~~~~~~~~~~~~~~~~~ >>>>>>> Alberto wrote: >>>>>>>> Windows XP Home SP2 - I tried to solve an issue with >>>>>>>> Cryptographic services not being able to start by using KB >>>>>>>> Article 931852, and after deleting Catroot2 and renaming many >>>>>>>> of the DLL's and then renaming the Software Distribution >>>>>>>> folder I couldn't get any of the >>>>>>>> services to start, and of course now have no internet >>>>>>>> connection. I am using another computer in the home to try to >>>>>>>> solve this issue. >>>>>>>> I tried to find a restore point, but Msconfig won't let me find >>>>>>>> one. >>>>>>>> It tells me to restart the computer and launch System Restore >>>>>>>> again. >>>>>>>> That does nothing. >>>>>>>> I tried changing the names back and then registering the DLL's >>>>>>>> but still no luck.I've tried safe mode, safe mode >>>>>>>> w/networking, LKGF but >>>>>>>> I can't get it to work. >>>>>>>> I've done all this after 2 days of antivirus, antispyware >>>>>>>> cleanup. The last step was going to be Hijack This, but I >>>>>>>> thought I would try >>>>>>>> to fix the Cryptographic service one last time. >>>>>>>> Help Please! |
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11-05-2008, 02:20 PM
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#14 | ||
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Kelly,
I'm not sure that getting the drivers for the Unknown adapter will work, but I will try it. I assume that since the printer won't work, and trying to "Copy" files to a backup drive doesn't work, that even if I have the drivers I won't be able to launch the update. I can open files, like pictures and such, and then save them individually to a backup drive, but not as a group using Windows Explorer. Nothing happens at all. BTW - I have posted the HiJack log to aumha and I might try bleepingcomputers as well. Thanks, Albert "Kelly" wrote: > Alberto, > > Get the drivers from another system and save to either a pen drive or cd. > > -- > > All the Best, > Kelly (MS-MVP/DTS&XP) > > Happy Birthday if today is your birthday! > > Taskbar Repair Tool Plus! > http://www.kellys-korner-xp.com/taskbarplus!.htm > > > "Alberto" <Alberto@discussions.microsoft.com> wrote in message > news:6C33B08C-A3F2-449E-8422-D76E3C6969EA@microsoft.com... > > Kelly, > > > > At this time I won't be able to do anything since the services aren't > > working I can't get on the Net to update the drivers or research the > > Unknown. > > I did try to update it a few weeks ago but failed. It seemed all else was > > working at the time (although iTunes and Nokia applications were having > > some > > issues) so I didn't pursue it. > > > > If you know of any malware or other reason why most of my services will no > > longer start, let me know. > > > > Thanks, > > Albert > > > > "Kelly" wrote: > > > >> Alberto you need to address the unknown network adapter, first. Go to > >> the > >> website of your system manufacturer then select make, model and OS. > >> Scroll > >> down to find the network drivers. If this card is an add-on either use > >> the > >> cd, etc that came with it or download the drivers via the net. > >> > >> -- > >> > >> All the Best, > >> Kelly (MS-MVP/DTS&XP) > >> > >> Happy Birthday if today is your birthday! > >> > >> Taskbar Repair Tool Plus! > >> http://www.kellys-korner-xp.com/taskbarplus!.htm > >> > >> > >> "Alberto" <Alberto@discussions.microsoft.com> wrote in message > >> news:C0A729FA-D604-4669-91FA-AA64D15D0E42@microsoft.com... > >> > Gerry, > >> > > >> > Device Mgr looks OK. Nothing different from a month ago. There is an > >> > Unknown > >> > Network Adapter with the yellow exclamation, but that was there before. > >> > > >> > I cannot print, nor connect to the internet, so I can't copy/paste the > >> > Event > >> > Viewer; I will have to write it out here. > >> > > >> > Under Security I have 3 events - > >> > Falure Audit 11/2/08 Security Policy Change #615 Network Service > >> > Same on 11/1/08 > >> > Same on 10/28/08 > >> > > >> > Under System I have many events- > >> > Error Service control Manager 7023 (Only 1 day is listed 11/2/08 and > >> > most > >> > of > >> > the errors are this one). > >> > Error PlugPlay Manager 12 (5 instances) > >> > Error UPS 2481 (1 instance) > >> > > >> > I cannot get any info when dbl-clicking or Rt-click and try to open > >> > Properties > >> > > >> > Is there a way to use Recovery Console? > >> > > >> > "Gerry" wrote: > >> > > >> >> Alberto > >> >> > >> >> I had System File Checker in mind but given the lack of a CD that is > >> >> not > >> >> practical. > >> >> > >> >> What errors appear in Event Viewer? > >> >> > >> >> Please post copies of all Error and Warning Reports appearing in the > >> >> System and Application logs in Event Viewer relating to the last boot > >> >> in > >> >> normal mode . No Information Reports or Duplicates please. Indicate > >> >> which also appear in a previous boot. > >> >> > >> >> You can access Event Viewer by selecting Start, Control Panel, > >> >> Administrative Tools, and Event Viewer. When researching the meaning > >> >> of the error, information regarding Event ID, Source and Description > >> >> are important. > >> >> > >> >> A tip for posting copies of Error Reports! Run Event Viewer and double > >> >> click on the error you want to copy. In the window, which appears is a > >> >> button resembling two pages. Click the button and close Event > >> >> Viewer.Now start your message (email) and do a paste into the body of > >> >> the message. Make sure this is the first paste after exiting from > >> >> Event Viewer. > >> >> > >> >> Are there any yellow question marks in Device Manager? Right click on > >> >> the My Computer icon on your Desktop and select Properties, > >> >> Hardware,Device Manager. If yes what is the Device Error code? > >> >> > >> >> > >> >> -- > >> >> > >> >> > >> >> > >> >> Hope this helps. > >> >> > >> >> Gerry > >> >> ~~~~ > >> >> FCA > >> >> Stourport, England > >> >> Enquire, plan and execute > >> >> ~~~~~~~~~~~~~~~~~~~ > >> >> > >> >> Alberto wrote: > >> >> > Gerry, > >> >> > > >> >> > I have an eMachines T3504 which started with SP1 I believe and was > >> >> > updated to SP2 through a download. I do not have a CD that came with > >> >> > this computer, only the restore disk. I am trying to avoid doing a > >> >> > Restore - I did it once and a few minor things got changed and I > >> >> > don't have all the original program CD's for a number of > >> >> > applications. > >> >> > > >> >> > I do have an XP CD from an older computer, but I am pretty sure it > >> >> > is > >> >> > also SP1. > >> >> > > >> >> > What were you thinking? > >> >> > > >> >> > "Gerry" wrote: > >> >> > > >> >> >> Alberto > >> >> >> > >> >> >> What do you have by way of of a Windows XP CD? Does it contain the > >> >> >> SP2 update? > >> >> >> > >> >> >> What is your computer make and model? > >> >> >> > >> >> >> > >> >> >> -- > >> >> >> > >> >> >> > >> >> >> > >> >> >> Hope this helps. > >> >> >> > >> >> >> Gerry > >> >> >> ~~~~ > >> >> >> FCA > >> >> >> Stourport, England > >> >> >> Enquire, plan and execute > >> >> >> ~~~~~~~~~~~~~~~~~~~ > >> >> >> Alberto wrote: > >> >> >>> Windows XP Home SP2 - I tried to solve an issue with Cryptographic > >> >> >>> services not being able to start by using KB Article 931852, and > >> >> >>> after deleting Catroot2 and renaming many of the DLL's and then > >> >> >>> renaming the Software Distribution folder I couldn't get any of > >> >> >>> the > >> >> >>> services to start, and of course now have no internet connection. > >> >> >>> I am using another computer in the home to try to solve this > >> >> >>> issue. > >> >> >>> I tried to find a restore point, but Msconfig won't let me find > >> >> >>> one. > >> >> >>> It tells me to restart the computer and launch System Restore > >> >> >>> again. > >> >> >>> That does nothing. > >> >> >>> I tried changing the names back and then registering the DLL's but > >> >> >>> still no luck.I've tried safe mode, safe mode w/networking, LKGF > >> >> >>> but > >> >> >>> I can't get it to work. > >> >> >>> I've done all this after 2 days of antivirus, antispyware cleanup. > >> >> >>> The last step was going to be Hijack This, but I thought I would > >> >> >>> try > >> >> >>> to fix the Cryptographic service one last time. > >> >> >>> Help Please! > >> >> > >> >> > >> >> > >> > > |
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11-05-2008, 02:38 PM
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#15 | ||
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Hi Gerry,
Yes, I did scan over it. Beings the adapter is unknown - made me think that it wasn't simply that the virus, etc disabled the adapter as I have seen happen very often. For it to be unknown means the drivers simply aren't installed. If it were listed as disabled then I would have focused back again to seeing the proxy over-ride via the HJT report and would have suggested both the LSP and WinSockFix. -- All the Best, Kelly (MS-MVP/DTS&XP) Happy Birthday if today is your birthday! Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm "Gerry" <gerry@nospam.com> wrote in message news:uJg$zZ3PJHA.4424@TK2MSFTNGP06.phx.gbl... > Kelly > > I am not sure whether you noticed the message. In the HijackThis report > Alberto posted to me there seemed to be some evidence of malware present > on his system. > > -- > Regards. > > Gerry > ~~~~ > FCA > Stourport, England > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > Kelly wrote: >> Alberto, >> >> Get the drivers from another system and save to either a pen drive or >> cd. >> >> "Alberto" <Alberto@discussions.microsoft.com> wrote in message >> news:6C33B08C-A3F2-449E-8422-D76E3C6969EA@microsoft.com... >>> Kelly, >>> >>> At this time I won't be able to do anything since the services aren't >>> working I can't get on the Net to update the drivers or research the >>> Unknown. >>> I did try to update it a few weeks ago but failed. It seemed all >>> else was working at the time (although iTunes and Nokia applications >>> were having some >>> issues) so I didn't pursue it. >>> >>> If you know of any malware or other reason why most of my services >>> will no longer start, let me know. >>> >>> Thanks, >>> Albert >>> >>> "Kelly" wrote: >>> >>>> Alberto you need to address the unknown network adapter, first. Go >>>> to the >>>> website of your system manufacturer then select make, model and OS. >>>> Scroll >>>> down to find the network drivers. If this card is an add-on either >>>> use the >>>> cd, etc that came with it or download the drivers via the net. >>>> >>>> -- >>>> >>>> All the Best, >>>> Kelly (MS-MVP/DTS&XP) >>>> >>>> Happy Birthday if today is your birthday! >>>> >>>> Taskbar Repair Tool Plus! >>>> http://www.kellys-korner-xp.com/taskbarplus!.htm >>>> >>>> >>>> "Alberto" <Alberto@discussions.microsoft.com> wrote in message >>>> news:C0A729FA-D604-4669-91FA-AA64D15D0E42@microsoft.com... >>>>> Gerry, >>>>> >>>>> Device Mgr looks OK. Nothing different from a month ago. There is >>>>> an Unknown >>>>> Network Adapter with the yellow exclamation, but that was there >>>>> before. I cannot print, nor connect to the internet, so I can't >>>>> copy/paste >>>>> the Event >>>>> Viewer; I will have to write it out here. >>>>> >>>>> Under Security I have 3 events - >>>>> Falure Audit 11/2/08 Security Policy Change #615 Network Service >>>>> Same on 11/1/08 >>>>> Same on 10/28/08 >>>>> >>>>> Under System I have many events- >>>>> Error Service control Manager 7023 (Only 1 day is listed 11/2/08 >>>>> and most >>>>> of >>>>> the errors are this one). >>>>> Error PlugPlay Manager 12 (5 instances) >>>>> Error UPS 2481 (1 instance) >>>>> >>>>> I cannot get any info when dbl-clicking or Rt-click and try to open >>>>> Properties >>>>> >>>>> Is there a way to use Recovery Console? >>>>> >>>>> "Gerry" wrote: >>>>> >>>>>> Alberto >>>>>> >>>>>> I had System File Checker in mind but given the lack of a CD that >>>>>> is not >>>>>> practical. >>>>>> >>>>>> What errors appear in Event Viewer? >>>>>> >>>>>> Please post copies of all Error and Warning Reports appearing in >>>>>> the System and Application logs in Event Viewer relating to the >>>>>> last boot in >>>>>> normal mode . No Information Reports or Duplicates please. >>>>>> Indicate which also appear in a previous boot. >>>>>> >>>>>> You can access Event Viewer by selecting Start, Control Panel, >>>>>> Administrative Tools, and Event Viewer. When researching the >>>>>> meaning of the error, information regarding Event ID, Source and >>>>>> Description are important. >>>>>> >>>>>> A tip for posting copies of Error Reports! Run Event Viewer and >>>>>> double click on the error you want to copy. In the window, which >>>>>> appears is a button resembling two pages. Click the button and >>>>>> close Event Viewer.Now start your message (email) and do a paste >>>>>> into the body of the message. Make sure this is the first paste >>>>>> after exiting from Event Viewer. >>>>>> >>>>>> Are there any yellow question marks in Device Manager? Right >>>>>> click on the My Computer icon on your Desktop and select >>>>>> Properties, Hardware,Device Manager. If yes what is the Device >>>>>> Error code? -- >>>>>> >>>>>> >>>>>> >>>>>> Hope this helps. >>>>>> >>>>>> Gerry >>>>>> ~~~~ >>>>>> FCA >>>>>> Stourport, England >>>>>> Enquire, plan and execute >>>>>> ~~~~~~~~~~~~~~~~~~~ >>>>>> >>>>>> Alberto wrote: >>>>>>> Gerry, >>>>>>> >>>>>>> I have an eMachines T3504 which started with SP1 I believe and >>>>>>> was updated to SP2 through a download. I do not have a CD that >>>>>>> came with this computer, only the restore disk. I am trying to >>>>>>> avoid doing a Restore - I did it once and a few minor things got >>>>>>> changed and I don't have all the original program CD's for a >>>>>>> number of applications. >>>>>>> >>>>>>> I do have an XP CD from an older computer, but I am pretty sure >>>>>>> it is >>>>>>> also SP1. >>>>>>> >>>>>>> What were you thinking? >>>>>>> >>>>>>> "Gerry" wrote: >>>>>>> >>>>>>>> Alberto >>>>>>>> >>>>>>>> What do you have by way of of a Windows XP CD? Does it contain >>>>>>>> the SP2 update? >>>>>>>> >>>>>>>> What is your computer make and model? >>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> Hope this helps. >>>>>>>> >>>>>>>> Gerry >>>>>>>> ~~~~ >>>>>>>> FCA >>>>>>>> Stourport, England >>>>>>>> Enquire, plan and execute >>>>>>>> ~~~~~~~~~~~~~~~~~~~ >>>>>>>> Alberto wrote: >>>>>>>>> Windows XP Home SP2 - I tried to solve an issue with >>>>>>>>> Cryptographic services not being able to start by using KB >>>>>>>>> Article 931852, and after deleting Catroot2 and renaming many >>>>>>>>> of the DLL's and then renaming the Software Distribution >>>>>>>>> folder I couldn't get any of the >>>>>>>>> services to start, and of course now have no internet >>>>>>>>> connection. I am using another computer in the home to try to >>>>>>>>> solve this issue. >>>>>>>>> I tried to find a restore point, but Msconfig won't let me find >>>>>>>>> one. >>>>>>>>> It tells me to restart the computer and launch System Restore >>>>>>>>> again. >>>>>>>>> That does nothing. >>>>>>>>> I tried changing the names back and then registering the DLL's >>>>>>>>> but still no luck.I've tried safe mode, safe mode >>>>>>>>> w/networking, LKGF but >>>>>>>>> I can't get it to work. >>>>>>>>> I've done all this after 2 days of antivirus, antispyware >>>>>>>>> cleanup. The last step was going to be Hijack This, but I >>>>>>>>> thought I would try >>>>>>>>> to fix the Cryptographic service one last time. >>>>>>>>> Help Please! > > |
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11-05-2008, 02:42 PM
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#16 | ||
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Hi Albert,
That would be the first place I would begin. I also noticed that your audio seemed compromised. On line 371 I have a reg file that restores many services that become disabled due to malware exploits. http://www.kellys-korner-xp.com/xp_tweaks.htm If you are planning to visit Louisiana soon, bring your system on over.  )-- All the Best, Kelly (MS-MVP/DTS&XP) Happy Birthday if today is your birthday! Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm "Alberto" <Alberto@discussions.microsoft.com> wrote in message news:EF139D79-3990-4BD4-8412-CE80DBDDC6B6@microsoft.com... > Kelly, > > I'm not sure that getting the drivers for the Unknown adapter will work, > but > I will try it. I assume that since the printer won't work, and trying to > "Copy" files to a backup drive doesn't work, that even if I have the > drivers > I won't be able to launch the update. > > I can open files, like pictures and such, and then save them individually > to > a backup drive, but not as a group using Windows Explorer. Nothing happens > at > all. > > BTW - I have posted the HiJack log to aumha and I might try > bleepingcomputers as well. > > Thanks, > Albert > > "Kelly" wrote: > >> Alberto, >> >> Get the drivers from another system and save to either a pen drive or cd. >> >> -- >> >> All the Best, >> Kelly (MS-MVP/DTS&XP) >> >> Happy Birthday if today is your birthday! >> >> Taskbar Repair Tool Plus! >> http://www.kellys-korner-xp.com/taskbarplus!.htm >> >> >> "Alberto" <Alberto@discussions.microsoft.com> wrote in message >> news:6C33B08C-A3F2-449E-8422-D76E3C6969EA@microsoft.com... >> > Kelly, >> > >> > At this time I won't be able to do anything since the services aren't >> > working I can't get on the Net to update the drivers or research the >> > Unknown. >> > I did try to update it a few weeks ago but failed. It seemed all else >> > was >> > working at the time (although iTunes and Nokia applications were having >> > some >> > issues) so I didn't pursue it. >> > >> > If you know of any malware or other reason why most of my services will >> > no >> > longer start, let me know. >> > >> > Thanks, >> > Albert >> > >> > "Kelly" wrote: >> > >> >> Alberto you need to address the unknown network adapter, first. Go to >> >> the >> >> website of your system manufacturer then select make, model and OS. >> >> Scroll >> >> down to find the network drivers. If this card is an add-on either >> >> use >> >> the >> >> cd, etc that came with it or download the drivers via the net. >> >> >> >> -- >> >> >> >> All the Best, >> >> Kelly (MS-MVP/DTS&XP) >> >> >> >> Happy Birthday if today is your birthday! >> >> >> >> Taskbar Repair Tool Plus! >> >> http://www.kellys-korner-xp.com/taskbarplus!.htm >> >> >> >> >> >> "Alberto" <Alberto@discussions.microsoft.com> wrote in message >> >> news:C0A729FA-D604-4669-91FA-AA64D15D0E42@microsoft.com... >> >> > Gerry, >> >> > >> >> > Device Mgr looks OK. Nothing different from a month ago. There is an >> >> > Unknown >> >> > Network Adapter with the yellow exclamation, but that was there >> >> > before. >> >> > >> >> > I cannot print, nor connect to the internet, so I can't copy/paste >> >> > the >> >> > Event >> >> > Viewer; I will have to write it out here. >> >> > >> >> > Under Security I have 3 events - >> >> > Falure Audit 11/2/08 Security Policy Change #615 Network Service >> >> > Same on 11/1/08 >> >> > Same on 10/28/08 >> >> > >> >> > Under System I have many events- >> >> > Error Service control Manager 7023 (Only 1 day is listed 11/2/08 and >> >> > most >> >> > of >> >> > the errors are this one). >> >> > Error PlugPlay Manager 12 (5 instances) >> >> > Error UPS 2481 (1 instance) >> >> > >> >> > I cannot get any info when dbl-clicking or Rt-click and try to open >> >> > Properties >> >> > >> >> > Is there a way to use Recovery Console? >> >> > >> >> > "Gerry" wrote: >> >> > >> >> >> Alberto >> >> >> >> >> >> I had System File Checker in mind but given the lack of a CD that >> >> >> is >> >> >> not >> >> >> practical. >> >> >> >> >> >> What errors appear in Event Viewer? >> >> >> >> >> >> Please post copies of all Error and Warning Reports appearing in >> >> >> the >> >> >> System and Application logs in Event Viewer relating to the last >> >> >> boot >> >> >> in >> >> >> normal mode . No Information Reports or Duplicates please. Indicate >> >> >> which also appear in a previous boot. >> >> >> >> >> >> You can access Event Viewer by selecting Start, Control Panel, >> >> >> Administrative Tools, and Event Viewer. When researching the >> >> >> meaning >> >> >> of the error, information regarding Event ID, Source and >> >> >> Description >> >> >> are important. >> >> >> >> >> >> A tip for posting copies of Error Reports! Run Event Viewer and >> >> >> double >> >> >> click on the error you want to copy. In the window, which appears >> >> >> is a >> >> >> button resembling two pages. Click the button and close Event >> >> >> Viewer.Now start your message (email) and do a paste into the body >> >> >> of >> >> >> the message. Make sure this is the first paste after exiting from >> >> >> Event Viewer. >> >> >> >> >> >> Are there any yellow question marks in Device Manager? Right click >> >> >> on >> >> >> the My Computer icon on your Desktop and select Properties, >> >> >> Hardware,Device Manager. If yes what is the Device Error code? >> >> >> >> >> >> >> >> >> -- >> >> >> >> >> >> >> >> >> >> >> >> Hope this helps. >> >> >> >> >> >> Gerry >> >> >> ~~~~ >> >> >> FCA >> >> >> Stourport, England >> >> >> Enquire, plan and execute >> >> >> ~~~~~~~~~~~~~~~~~~~ >> >> >> >> >> >> Alberto wrote: >> >> >> > Gerry, >> >> >> > >> >> >> > I have an eMachines T3504 which started with SP1 I believe and >> >> >> > was >> >> >> > updated to SP2 through a download. I do not have a CD that came >> >> >> > with >> >> >> > this computer, only the restore disk. I am trying to avoid doing >> >> >> > a >> >> >> > Restore - I did it once and a few minor things got changed and I >> >> >> > don't have all the original program CD's for a number of >> >> >> > applications. >> >> >> > >> >> >> > I do have an XP CD from an older computer, but I am pretty sure >> >> >> > it >> >> >> > is >> >> >> > also SP1. >> >> >> > >> >> >> > What were you thinking? >> >> >> > >> >> >> > "Gerry" wrote: >> >> >> > >> >> >> >> Alberto >> >> >> >> >> >> >> >> What do you have by way of of a Windows XP CD? Does it contain >> >> >> >> the >> >> >> >> SP2 update? >> >> >> >> >> >> >> >> What is your computer make and model? >> >> >> >> >> >> >> >> >> >> >> >> -- >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> Hope this helps. >> >> >> >> >> >> >> >> Gerry >> >> >> >> ~~~~ >> >> >> >> FCA >> >> >> >> Stourport, England >> >> >> >> Enquire, plan and execute >> >> >> >> ~~~~~~~~~~~~~~~~~~~ >> >> >> >> Alberto wrote: >> >> >> >>> Windows XP Home SP2 - I tried to solve an issue with >> >> >> >>> Cryptographic >> >> >> >>> services not being able to start by using KB Article 931852, >> >> >> >>> and >> >> >> >>> after deleting Catroot2 and renaming many of the DLL's and then >> >> >> >>> renaming the Software Distribution folder I couldn't get any of >> >> >> >>> the >> >> >> >>> services to start, and of course now have no internet >> >> >> >>> connection. >> >> >> >>> I am using another computer in the home to try to solve this >> >> >> >>> issue. >> >> >> >>> I tried to find a restore point, but Msconfig won't let me find >> >> >> >>> one. >> >> >> >>> It tells me to restart the computer and launch System Restore >> >> >> >>> again. >> >> >> >>> That does nothing. >> >> >> >>> I tried changing the names back and then registering the DLL's >> >> >> >>> but >> >> >> >>> still no luck.I've tried safe mode, safe mode w/networking, >> >> >> >>> LKGF >> >> >> >>> but >> >> >> >>> I can't get it to work. >> >> >> >>> I've done all this after 2 days of antivirus, antispyware >> >> >> >>> cleanup. >> >> >> >>> The last step was going to be Hijack This, but I thought I >> >> >> >>> would >> >> >> >>> try >> >> >> >>> to fix the Cryptographic service one last time. >> >> >> >>> Help Please! >> >> >> >> >> >> >> >> >> >> >> >> >> |
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11-05-2008, 06:52 PM
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#17 | ||
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Kelly,
I hope I get this fixed before I have to travel from CA to Louisiana :-) I'm glad you spotted the audio; that is actually when all of this started. I called Emachines one night and after poking around the Tech tells me that the on-board audio can sometimes die. I tried to install a Soundblaster card but that failed. I realize now that it probably had to do with the Cryto service not working so it couldn't/wouldn't load properly. It is also around the time when the MS security updates started failing to install. I will try to run the reg update you have tonight - is there anything else you can think of to try regarding all the services being shut down, or do I just wait for the results of my HiJack This log to be checked? Thanks, Albert "Kelly" wrote: > Hi Albert, > > That would be the first place I would begin. I also noticed that your audio > seemed compromised. On line 371 I have a reg file that restores many > services that become disabled due to malware exploits. > http://www.kellys-korner-xp.com/xp_tweaks.htm > > If you are planning to visit Louisiana soon, bring your system on over. )> -- > > All the Best, > Kelly (MS-MVP/DTS&XP) > > Happy Birthday if today is your birthday! > > Taskbar Repair Tool Plus! > http://www.kellys-korner-xp.com/taskbarplus!.htm > > > "Alberto" <Alberto@discussions.microsoft.com> wrote in message > news:EF139D79-3990-4BD4-8412-CE80DBDDC6B6@microsoft.com... > > Kelly, > > > > I'm not sure that getting the drivers for the Unknown adapter will work, > > but > > I will try it. I assume that since the printer won't work, and trying to > > "Copy" files to a backup drive doesn't work, that even if I have the > > drivers > > I won't be able to launch the update. > > > > I can open files, like pictures and such, and then save them individually > > to > > a backup drive, but not as a group using Windows Explorer. Nothing happens > > at > > all. > > > > BTW - I have posted the HiJack log to aumha and I might try > > bleepingcomputers as well. > > > > Thanks, > > Albert > > > > "Kelly" wrote: > > > >> Alberto, > >> > >> Get the drivers from another system and save to either a pen drive or cd. > >> > >> -- > >> > >> All the Best, > >> Kelly (MS-MVP/DTS&XP) > >> > >> Happy Birthday if today is your birthday! > >> > >> Taskbar Repair Tool Plus! > >> http://www.kellys-korner-xp.com/taskbarplus!.htm > >> > >> > >> "Alberto" <Alberto@discussions.microsoft.com> wrote in message > >> news:6C33B08C-A3F2-449E-8422-D76E3C6969EA@microsoft.com... > >> > Kelly, > >> > > >> > At this time I won't be able to do anything since the services aren't > >> > working I can't get on the Net to update the drivers or research the > >> > Unknown. > >> > I did try to update it a few weeks ago but failed. It seemed all else > >> > was > >> > working at the time (although iTunes and Nokia applications were having > >> > some > >> > issues) so I didn't pursue it. > >> > > >> > If you know of any malware or other reason why most of my services will > >> > no > >> > longer start, let me know. > >> > > >> > Thanks, > >> > Albert > >> > > >> > "Kelly" wrote: > >> > > >> >> Alberto you need to address the unknown network adapter, first. Go to > >> >> the > >> >> website of your system manufacturer then select make, model and OS. > >> >> Scroll > >> >> down to find the network drivers. If this card is an add-on either > >> >> use > >> >> the > >> >> cd, etc that came with it or download the drivers via the net. > >> >> > >> >> -- > >> >> > >> >> All the Best, > >> >> Kelly (MS-MVP/DTS&XP) > >> >> > >> >> Happy Birthday if today is your birthday! > >> >> > >> >> Taskbar Repair Tool Plus! > >> >> http://www.kellys-korner-xp.com/taskbarplus!.htm > >> >> > >> >> > >> >> "Alberto" <Alberto@discussions.microsoft.com> wrote in message > >> >> news:C0A729FA-D604-4669-91FA-AA64D15D0E42@microsoft.com... > >> >> > Gerry, > >> >> > > >> >> > Device Mgr looks OK. Nothing different from a month ago. There is an > >> >> > Unknown > >> >> > Network Adapter with the yellow exclamation, but that was there > >> >> > before. > >> >> > > >> >> > I cannot print, nor connect to the internet, so I can't copy/paste > >> >> > the > >> >> > Event > >> >> > Viewer; I will have to write it out here. > >> >> > > >> >> > Under Security I have 3 events - > >> >> > Falure Audit 11/2/08 Security Policy Change #615 Network Service > >> >> > Same on 11/1/08 > >> >> > Same on 10/28/08 > >> >> > > >> >> > Under System I have many events- > >> >> > Error Service control Manager 7023 (Only 1 day is listed 11/2/08 and > >> >> > most > >> >> > of > >> >> > the errors are this one). > >> >> > Error PlugPlay Manager 12 (5 instances) > >> >> > Error UPS 2481 (1 instance) > >> >> > > >> >> > I cannot get any info when dbl-clicking or Rt-click and try to open > >> >> > Properties > >> >> > > >> >> > Is there a way to use Recovery Console? > >> >> > > >> >> > "Gerry" wrote: > >> >> > > >> >> >> Alberto > >> >> >> > >> >> >> I had System File Checker in mind but given the lack of a CD that > >> >> >> is > >> >> >> not > >> >> >> practical. > >> >> >> > >> >> >> What errors appear in Event Viewer? > >> >> >> > >> >> >> Please post copies of all Error and Warning Reports appearing in > >> >> >> the > >> >> >> System and Application logs in Event Viewer relating to the last > >> >> >> boot > >> >> >> in > >> >> >> normal mode . No Information Reports or Duplicates please. Indicate > >> >> >> which also appear in a previous boot. > >> >> >> > >> >> >> You can access Event Viewer by selecting Start, Control Panel, > >> >> >> Administrative Tools, and Event Viewer. When researching the > >> >> >> meaning > >> >> >> of the error, information regarding Event ID, Source and > >> >> >> Description > >> >> >> are important. > >> >> >> > >> >> >> A tip for posting copies of Error Reports! Run Event Viewer and > >> >> >> double > >> >> >> click on the error you want to copy. In the window, which appears > >> >> >> is a > >> >> >> button resembling two pages. Click the button and close Event > >> >> >> Viewer.Now start your message (email) and do a paste into the body > >> >> >> of > >> >> >> the message. Make sure this is the first paste after exiting from > >> >> >> Event Viewer. > >> >> >> > >> >> >> Are there any yellow question marks in Device Manager? Right click > >> >> >> on > >> >> >> the My Computer icon on your Desktop and select Properties, > >> >> >> Hardware,Device Manager. If yes what is the Device Error code? > >> >> >> > >> >> >> > >> >> >> -- > >> >> >> > >> >> >> > >> >> >> > >> >> >> Hope this helps. > >> >> >> > >> >> >> Gerry > >> >> >> ~~~~ > >> >> >> FCA > >> >> >> Stourport, England > >> >> >> Enquire, plan and execute > >> >> >> ~~~~~~~~~~~~~~~~~~~ > >> >> >> > >> >> >> Alberto wrote: > >> >> >> > Gerry, > >> >> >> > > >> >> >> > I have an eMachines T3504 which started with SP1 I believe and > >> >> >> > was > >> >> >> > updated to SP2 through a download. I do not have a CD that came > >> >> >> > with > >> >> >> > this computer, only the restore disk. I am trying to avoid doing > >> >> >> > a > >> >> >> > Restore - I did it once and a few minor things got changed and I > >> >> >> > don't have all the original program CD's for a number of > >> >> >> > applications. > >> >> >> > > >> >> >> > I do have an XP CD from an older computer, but I am pretty sure > >> >> >> > it > >> >> >> > is > >> >> >> > also SP1. > >> >> >> > > >> >> >> > What were you thinking? > >> >> >> > > >> >> >> > "Gerry" wrote: > >> >> >> > > >> >> >> >> Alberto > >> >> >> >> > >> >> >> >> What do you have by way of of a Windows XP CD? Does it contain > >> >> >> >> the > >> >> >> >> SP2 update? > >> >> >> >> > >> >> >> >> What is your computer make and model? > >> >> >> >> > >> >> >> >> > >> >> >> >> -- > >> >> >> >> > >> >> >> >> > >> >> >> >> > >> >> >> >> Hope this helps. > >> >> >> >> > >> >> >> >> Gerry > >> >> >> >> ~~~~ > >> >> >> >> FCA > >> >> >> >> Stourport, England > >> >> >> >> Enquire, plan and execute > >> >> >> >> ~~~~~~~~~~~~~~~~~~~ > >> >> >> >> Alberto wrote: > >> >> >> >>> Windows XP Home SP2 - I tried to solve an issue with > >> >> >> >>> Cryptographic > >> >> >> >>> services not being able to start by using KB Article 931852, > >> >> >> >>> and > >> >> >> >>> after deleting Catroot2 and renaming many of the DLL's and then > >> >> >> >>> renaming the Software Distribution folder I couldn't get any of > >> >> >> >>> the > >> >> >> >>> services to start, and of course now have no internet > >> >> >> >>> connection. > >> >> >> >>> I am using another computer in the home to try to solve this > >> >> >> >>> issue. > >> >> >> >>> I tried to find a restore point, but Msconfig won't let me find > >> >> >> >>> one. > >> >> >> >>> It tells me to restart the computer and launch System Restore > >> >> >> >>> again. > >> >> >> >>> That does nothing. > >> >> >> >>> I tried changing the names back and then registering the DLL's > >> >> >> >>> but > >> >> >> >>> still no luck.I've tried safe mode, safe mode w/networking, > >> >> >> >>> LKGF > >> >> >> >>> but > >> >> >> >>> I can't get it to work. > >> >> >> >>> I've done all this after 2 days of antivirus, antispyware > >> >> >> >>> cleanup. > >> >> >> >>> The last step was going to be Hijack This, but I thought I > >> >> >> >>> would > >> >> >> >>> try > >> >> >> >>> to fix the Cryptographic service one last time. > >> >> >> >>> Help Please! > >> >> >> > >> >> >> > >> >> >> > >> >> > >> > >> > > |
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11-06-2008, 01:59 AM
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#18 | ||
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Kelly, I downloaded the reg file to a USB stick at work and brought it home; I cannot copy & paste any files anymore, so I ran the EXE from the stick. I couldn't detect any changes, or writing of entries, although I did get a popup asking if I wanted to make a registry change. Nothing new on the audio situation though - when opening "Sounds" from the Control Panel it still says audio not installed (or not found) and I have no "sounds". "Kelly" wrote: > Hi Albert, > > That would be the first place I would begin. I also noticed that your audio > seemed compromised. On line 371 I have a reg file that restores many > services that become disabled due to malware exploits. > http://www.kellys-korner-xp.com/xp_tweaks.htm > > If you are planning to visit Louisiana soon, bring your system on over. )> -- > > All the Best, > Kelly (MS-MVP/DTS&XP) > > Happy Birthday if today is your birthday! > > Taskbar Repair Tool Plus! > http://www.kellys-korner-xp.com/taskbarplus!.htm > > > "Alberto" <Alberto@discussions.microsoft.com> wrote in message > news:EF139D79-3990-4BD4-8412-CE80DBDDC6B6@microsoft.com... > > Kelly, > > > > I'm not sure that getting the drivers for the Unknown adapter will work, > > but > > I will try it. I assume that since the printer won't work, and trying to > > "Copy" files to a backup drive doesn't work, that even if I have the > > drivers > > I won't be able to launch the update. > > > > I can open files, like pictures and such, and then save them individually > > to > > a backup drive, but not as a group using Windows Explorer. Nothing happens > > at > > all. > > > > BTW - I have posted the HiJack log to aumha and I might try > > bleepingcomputers as well. > > > > Thanks, > > Albert > > > > "Kelly" wrote: > > > >> Alberto, > >> > >> Get the drivers from another system and save to either a pen drive or cd. > >> > >> -- > >> > >> All the Best, > >> Kelly (MS-MVP/DTS&XP) > >> > >> Happy Birthday if today is your birthday! > >> > >> Taskbar Repair Tool Plus! > >> http://www.kellys-korner-xp.com/taskbarplus!.htm > >> > >> > >> "Alberto" <Alberto@discussions.microsoft.com> wrote in message > >> news:6C33B08C-A3F2-449E-8422-D76E3C6969EA@microsoft.com... > >> > Kelly, > >> > > >> > At this time I won't be able to do anything since the services aren't > >> > working I can't get on the Net to update the drivers or research the > >> > Unknown. > >> > I did try to update it a few weeks ago but failed. It seemed all else > >> > was > >> > working at the time (although iTunes and Nokia applications were having > >> > some > >> > issues) so I didn't pursue it. > >> > > >> > If you know of any malware or other reason why most of my services will > >> > no > >> > longer start, let me know. > >> > > >> > Thanks, > >> > Albert > >> > > >> > "Kelly" wrote: > >> > > >> >> Alberto you need to address the unknown network adapter, first. Go to > >> >> the > >> >> website of your system manufacturer then select make, model and OS. > >> >> Scroll > >> >> down to find the network drivers. If this card is |
Re: Services won't start - nothing responds