Eric T.

Intermittently (maybe half the time), when I close a file I have opened from
the explorer, it freezes for about 3 seconds before letting me do anything
again. I doesn't seem to happen with .txt files, but it does happen with
..doc files (where the recovery exactly coincides with the backup file that
Word created being deleted), and with .jpg files (which is why I don't
suspect something with Word in particular), and maybe others.

During this delay, keystrokes I make are lost (e.g. if I hit down arrow to
move to the next file, it does not do so when it recovers). It seems that
only explorer is frozen. I can switch to another application or bring up the
task manager; just not move around in the folder I had open, or open the
Start menu.

I suppose 3 seconds doesn't sound like very long, but it can be very
annoying if I'm trying to briefly look at a several files. My computer is
super-fast (3 GHz core 2 duo) and everything else happens pretty much
instantly, so this is strange and frustrating.

The computer is very new, so there is very little filesystem fragmentation,
chance of virus (and I have an AV program), or whatever other bad things
build up on computers over time. What it does have on it is lots and lots of
files. (i.e. all my data) But they are spread throughout the filesystem --
not in the particular folder I'm in when this happens. It doesn't seem to
matter how big that folder is.

Any suggestions?

thanks,
Eric

nass

"Eric T." wrote:

> Intermittently (maybe half the time), when I close a file I have opened from
> the explorer, it freezes for about 3 seconds before letting me do anything
> again. I doesn't seem to happen with .txt files, but it does happen with
> .doc files (where the recovery exactly coincides with the backup file that
> Word created being deleted), and with .jpg files (which is why I don't
> suspect something with Word in particular), and maybe others.
>
> During this delay, keystrokes I make are lost (e.g. if I hit down arrow to
> move to the next file, it does not do so when it recovers). It seems that
> only explorer is frozen. I can switch to another application or bring up the
> task manager; just not move around in the folder I had open, or open the
> Start menu.
>
> I suppose 3 seconds doesn't sound like very long, but it can be very
> annoying if I'm trying to briefly look at a several files. My computer is
> super-fast (3 GHz core 2 duo) and everything else happens pretty much
> instantly, so this is strange and frustrating.
>
> The computer is very new, so there is very little filesystem fragmentation,
> chance of virus (and I have an AV program), or whatever other bad things
> build up on computers over time. What it does have on it is lots and lots of
> files. (i.e. all my data) But they are spread throughout the filesystem --
> not in the particular folder I'm in when this happens. It doesn't seem to
> matter how big that folder is.
>
> Any suggestions?
>
> thanks,
> Eric

Run a thorough scan by doing the following steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html
http://www.malwarebytes.org/rr-update/rr-free-setup.exe
http://onecare.live.com/site/en-gb/d....htm?s_cid=sah

Run a scan from here on-line:
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html
Run disk clean up on your Drive and this command:
sfc /scannow

You can download this tool o run clean up:
http://www.ccleaner.com/download/bui...wnloading-slim

If the above didn't help try to see if the event log can provide an
assistant or a clue on what going on on the system!
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us


HTH,
nass
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http://www.nasstec.co.uk