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Since installing SP3, I've noticed that my computer will freeze for 7 seconds every few minutes or so. Rebooted in safe mode but no change. Checking for processes in Task |
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08-28-2008, 12:59 PM
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Since installing SP3, I've noticed that my computer will freeze for 7 seconds
every few minutes or so. Rebooted in safe mode but no change. Checking for processes in Task Manager but nothing that spikes during the activity. The hard drive light goes practically solid during that time. Any thoughts? AMD Duron Processor 1.3 GHZ w/1.5G of RAM Thanks. |
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08-28-2008, 01:16 PM
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Try Process Monitor:
http://technet.microsoft.com/en-us/s.../bb896645.aspx JS www.pagestart.com "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message news:AF1BBCA3-28B0-45BB-A713-A9A7E921C560@microsoft.com... > Since installing SP3, I've noticed that my computer will freeze for 7 > seconds > every few minutes or so. Rebooted in safe mode but no change. Checking for > processes in Task Manager but nothing that spikes during the activity. The > hard drive light goes practically solid during that time. Any thoughts? > > AMD Duron Processor 1.3 GHZ w/1.5G of RAM > > Thanks. > > |
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08-29-2008, 01:27 AM
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OK, I ran the process monitor. Explorer is causing the problem. When I end
the task in Task Manager, the hard drive writes stop. These seem to be the operations that are causing the issue: IRP_MJ_CREATE IRP_MJ_QUERY_VOLUME_INFORMATION IRP_MJ_CLEANUP IRP_MJ_CLOSE Does some Process Profiling then IRP_MJ_WRITE to hidden files @ C:\ Is there a way to stop this from happening? Thanks... "JS" wrote: > Try Process Monitor: > http://technet.microsoft.com/en-us/s.../bb896645.aspx > > JS > www.pagestart.com > > > "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message > news:AF1BBCA3-28B0-45BB-A713-A9A7E921C560@microsoft.com... > > Since installing SP3, I've noticed that my computer will freeze for 7 > > seconds > > every few minutes or so. Rebooted in safe mode but no change. Checking for > > processes in Task Manager but nothing that spikes during the activity. The > > hard drive light goes practically solid during that time. Any thoughts? > > > > AMD Duron Processor 1.3 GHZ w/1.5G of RAM > > > > Thanks. > > > > > > > |
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08-29-2008, 10:45 AM
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It could be a Windows 'Explorer' sub-process or application that's running
in the background, writing to the disk drive and causing your PC to freeze. You need to dig deeper, find and display what could be the problem use Process Explorer: http://www.microsoft.com/technet/sys...sExplorer.mspx Once you have Process Explorer installed and running: In the taskbar select View and check 'Show Process Tree' and the 'Show Lower Pane' options. Then expand the process named 'Explorer' (click on the + sign) In the column on the left named 'CPU', look for any high CPU usage. Next click on the CPU column to sort the processes by %CPU usage (Highest to Lowest). Move the mouse cursor over any process, you should see a popup with some detailed info. Then mouse over the process that's using most or all the CPU %. Then click on that process to highlight it, Now that it's highlighted, right click and from the options listed select: Search Online This should display what out there on the web about that process. You can also double click on any process to open up a more detailed 'Properties' window. Note: some entries like Explorer, System/Services, and Svchost entries may need to be expanded to show the detail (sub processes), in this case click on the + located to the left of the entry. An alternate method when using Process Explorer is to double click on the Graph just below the Menu bar. This will open the 'System Information' window, which has a larger display of all three graphs. Move your mouse over any spike in the CPU Usage graph to see what process/application or service was the cause of the spike. JS www.pagestart.com "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message news:86076B35-3FE6-4CAE-BFA5-2712394BE154@microsoft.com... > OK, I ran the process monitor. Explorer is causing the problem. When I > end > the task in Task Manager, the hard drive writes stop. These seem to be the > operations that are causing the issue: > > IRP_MJ_CREATE > IRP_MJ_QUERY_VOLUME_INFORMATION > IRP_MJ_CLEANUP > IRP_MJ_CLOSE > > Does some Process Profiling then > > IRP_MJ_WRITE to hidden files @ C:\ > > Is there a way to stop this from happening? > > Thanks... > > "JS" wrote: > >> Try Process Monitor: >> http://technet.microsoft.com/en-us/s.../bb896645.aspx >> >> JS >> www.pagestart.com >> >> >> "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message >> news:AF1BBCA3-28B0-45BB-A713-A9A7E921C560@microsoft.com... >> > Since installing SP3, I've noticed that my computer will freeze for 7 >> > seconds >> > every few minutes or so. Rebooted in safe mode but no change. Checking >> > for >> > processes in Task Manager but nothing that spikes during the activity. >> > The >> > hard drive light goes practically solid during that time. Any thoughts? >> > >> > AMD Duron Processor 1.3 GHZ w/1.5G of RAM >> > >> > Thanks. >> > >> > >> >> >> |
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09-02-2008, 11:06 PM
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OK, Maybe I wasn't specific enough when I used the term "locked up". I can
move the mouse around and can still type (just buffers the keystrokes). The screen freezes, so Process Explorer can't show me what's happening during the time the HD is writing. The only thing I can check is the CSwitch Delta when viewing the explorer.exe threads. Only thread "SHLWAPI.dll!Ordinal505+0x3e9" shows a Delta, and it tops out @ 84 from a nominal 16. Here are the symptoms... Happens every 60 seconds. Depending on apps running, IRP_MJ_WRITE writes to different files in c:\ (i.e. $LogFile) Always writes to c:\pagefile.sys pagefile.sys shows as 1 fragment in Disk Defrag When explorer.exe is killed, the symptoms disappear. Restarting explorer.exe brings back the symptoms. GSA p.s. thanks for the help. "JS" wrote: > It could be a Windows 'Explorer' sub-process or application that's running > in the background, writing to the disk drive and causing your PC to freeze. > > You need to dig deeper, find and display what could > be the problem use Process Explorer: > http://www.microsoft.com/technet/sys...sExplorer.mspx > > Once you have Process Explorer installed and running: > In the taskbar select View and check 'Show Process Tree' and the > 'Show Lower Pane' options. > Then expand the process named 'Explorer' (click on the + sign) > In the column on the left named 'CPU', look for any high CPU usage. > Next click on the CPU column to sort the processes by %CPU usage > (Highest to Lowest). > > Move the mouse cursor over any process, you should see a popup with some > detailed info. > Then mouse over the process that's using most or all the CPU %. > Then click on that process to highlight it, > Now that it's highlighted, right click and from the options listed select: > Search Online > This should display what out there on the web about that process. > You can also double click on any process to open up a more detailed > 'Properties' window. > Note: some entries like Explorer, System/Services, and > Svchost entries may need to be expanded to show the detail (sub processes), > in this case click on the + located to the left of the entry. > > An alternate method when using Process Explorer is to double click on the > Graph just below the Menu bar. > This will open the 'System Information' window, which has a larger display > of all three graphs. > Move your mouse over any spike in the CPU Usage graph to see what > process/application or service was the cause of the spike. > > JS > www.pagestart.com > > > "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message > news:86076B35-3FE6-4CAE-BFA5-2712394BE154@microsoft.com... > > OK, I ran the process monitor. Explorer is causing the problem. When I > > end > > the task in Task Manager, the hard drive writes stop. These seem to be the > > operations that are causing the issue: > > > > IRP_MJ_CREATE > > IRP_MJ_QUERY_VOLUME_INFORMATION > > IRP_MJ_CLEANUP > > IRP_MJ_CLOSE > > > > Does some Process Profiling then > > > > IRP_MJ_WRITE to hidden files @ C:\ > > > > Is there a way to stop this from happening? > > > > Thanks... > > > > "JS" wrote: > > > >> Try Process Monitor: > >> http://technet.microsoft.com/en-us/s.../bb896645.aspx > >> > >> JS > >> www.pagestart.com > >> > >> > >> "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message > >> news:AF1BBCA3-28B0-45BB-A713-A9A7E921C560@microsoft.com... > >> > Since installing SP3, I've noticed that my computer will freeze for 7 > >> > seconds > >> > every few minutes or so. Rebooted in safe mode but no change. Checking > >> > for > >> > processes in Task Manager but nothing that spikes during the activity. > >> > The > >> > hard drive light goes practically solid during that time. Any thoughts? > >> > > >> > AMD Duron Processor 1.3 GHZ w/1.5G of RAM > >> > > >> > Thanks. > >> > > >> > > >> > >> > >> > > > |
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09-02-2008, 11:18 PM
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Indexing service, is it running?
JS "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message news:F4EC8C47-9EBE-4504-B9BA-B2CC59DA1A52@microsoft.com... > OK, Maybe I wasn't specific enough when I used the term "locked up". I can > move the mouse around and can still type (just buffers the keystrokes). > The > screen freezes, so Process Explorer can't show me what's happening during > the > time the HD is writing. The only thing I can check is the CSwitch Delta > when > viewing the explorer.exe threads. Only thread > "SHLWAPI.dll!Ordinal505+0x3e9" > shows a Delta, and it tops out @ 84 from a nominal 16. > > Here are the symptoms... > > Happens every 60 seconds. > Depending on apps running, IRP_MJ_WRITE writes to different files in c:\ > (i.e. $LogFile) > Always writes to c:\pagefile.sys > > pagefile.sys shows as 1 fragment in Disk Defrag > > When explorer.exe is killed, the symptoms disappear. > > Restarting explorer.exe brings back the symptoms. > > GSA > > p.s. thanks for the help. > > > "JS" wrote: > >> It could be a Windows 'Explorer' sub-process or application that's >> running >> in the background, writing to the disk drive and causing your PC to >> freeze. >> >> You need to dig deeper, find and display what could >> be the problem use Process Explorer: >> http://www.microsoft.com/technet/sys...sExplorer.mspx >> >> Once you have Process Explorer installed and running: >> In the taskbar select View and check 'Show Process Tree' and the >> 'Show Lower Pane' options. >> Then expand the process named 'Explorer' (click on the + sign) >> In the column on the left named 'CPU', look for any high CPU usage. >> Next click on the CPU column to sort the processes by %CPU usage >> (Highest to Lowest). >> >> Move the mouse cursor over any process, you should see a popup with some >> detailed info. >> Then mouse over the process that's using most or all the CPU %. >> Then click on that process to highlight it, >> Now that it's highlighted, right click and from the options listed >> select: >> Search Online >> This should display what out there on the web about that process. >> You can also double click on any process to open up a more detailed >> 'Properties' window. >> Note: some entries like Explorer, System/Services, and >> Svchost entries may need to be expanded to show the detail (sub >> processes), >> in this case click on the + located to the left of the entry. >> >> An alternate method when using Process Explorer is to double click on the >> Graph just below the Menu bar. >> This will open the 'System Information' window, which has a larger >> display >> of all three graphs. >> Move your mouse over any spike in the CPU Usage graph to see what >> process/application or service was the cause of the spike. >> >> JS >> www.pagestart.com >> >> >> "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message >> news:86076B35-3FE6-4CAE-BFA5-2712394BE154@microsoft.com... >> > OK, I ran the process monitor. Explorer is causing the problem. When I >> > end >> > the task in Task Manager, the hard drive writes stop. These seem to be >> > the >> > operations that are causing the issue: >> > >> > IRP_MJ_CREATE >> > IRP_MJ_QUERY_VOLUME_INFORMATION >> > IRP_MJ_CLEANUP >> > IRP_MJ_CLOSE >> > >> > Does some Process Profiling then >> > >> > IRP_MJ_WRITE to hidden files @ C:\ >> > >> > Is there a way to stop this from happening? >> > >> > Thanks... >> > >> > "JS" wrote: >> > >> >> Try Process Monitor: >> >> http://technet.microsoft.com/en-us/s.../bb896645.aspx >> >> >> >> JS >> >> www.pagestart.com >> >> >> >> >> >> "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message >> >> news:AF1BBCA3-28B0-45BB-A713-A9A7E921C560@microsoft.com... >> >> > Since installing SP3, I've noticed that my computer will freeze for >> >> > 7 >> >> > seconds >> >> > every few minutes or so. Rebooted in safe mode but no change. >> >> > Checking >> >> > for >> >> > processes in Task Manager but nothing that spikes during the >> >> > activity. >> >> > The >> >> > hard drive light goes practically solid during that time. Any >> >> > thoughts? >> >> > >> >> > AMD Duron Processor 1.3 GHZ w/1.5G of RAM >> >> > >> >> > Thanks. >> >> > >> >> > >> >> >> >> >> >> >> >> >> |
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09-02-2008, 11:39 PM
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Indexing service is not running.
"JS" wrote: > Indexing service, is it running? > > JS > > "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message > news:F4EC8C47-9EBE-4504-B9BA-B2CC59DA1A52@microsoft.com... > > OK, Maybe I wasn't specific enough when I used the term "locked up". I can > > move the mouse around and can still type (just buffers the keystrokes). > > The > > screen freezes, so Process Explorer can't show me what's happening during > > the > > time the HD is writing. The only thing I can check is the CSwitch Delta > > when > > viewing the explorer.exe threads. Only thread > > "SHLWAPI.dll!Ordinal505+0x3e9" > > shows a Delta, and it tops out @ 84 from a nominal 16. > > > > Here are the symptoms... > > > > Happens every 60 seconds. > > Depending on apps running, IRP_MJ_WRITE writes to different files in c:\ > > (i.e. $LogFile) > > Always writes to c:\pagefile.sys > > > > pagefile.sys shows as 1 fragment in Disk Defrag > > > > When explorer.exe is killed, the symptoms disappear. > > > > Restarting explorer.exe brings back the symptoms. > > > > GSA > > > > p.s. thanks for the help. > > > > > > "JS" wrote: > > > >> It could be a Windows 'Explorer' sub-process or application that's > >> running > >> in the background, writing to the disk drive and causing your PC to > >> freeze. > >> > >> You need to dig deeper, find and display what could > >> be the problem use Process Explorer: > >> http://www.microsoft.com/technet/sys...sExplorer.mspx > >> > >> Once you have Process Explorer installed and running: > >> In the taskbar select View and check 'Show Process Tree' and the > >> 'Show Lower Pane' options. > >> Then expand the process named 'Explorer' (click on the + sign) > >> In the column on the left named 'CPU', look for any high CPU usage. > >> Next click on the CPU column to sort the processes by %CPU usage > >> (Highest to Lowest). > >> > >> Move the mouse cursor over any process, you should see a popup with some > >> detailed info. > >> Then mouse over the process that's using most or all the CPU %. > >> Then click on that process to highlight it, > >> Now that it's highlighted, right click and from the options listed > >> select: > >> Search Online > >> This should display what out there on the web about that process. > >> You can also double click on any process to open up a more detailed > >> 'Properties' window. > >> Note: some entries like Explorer, System/Services, and > >> Svchost entries may need to be expanded to show the detail (sub > >> processes), > >> in this case click on the + located to the left of the entry. > >> > >> An alternate method when using Process Explorer is to double click on the > >> Graph just below the Menu bar. > >> This will open the 'System Information' window, which has a larger > >> display > >> of all three graphs. > >> Move your mouse over any spike in the CPU Usage graph to see what > >> process/application or service was the cause of the spike. > >> > >> JS > >> www.pagestart.com > >> > >> > >> "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message > >> news:86076B35-3FE6-4CAE-BFA5-2712394BE154@microsoft.com... > >> > OK, I ran the process monitor. Explorer is causing the problem. When I > >> > end > >> > the task in Task Manager, the hard drive writes stop. These seem to be > >> > the > >> > operations that are causing the issue: > >> > > >> > IRP_MJ_CREATE > >> > IRP_MJ_QUERY_VOLUME_INFORMATION > >> > IRP_MJ_CLEANUP > >> > IRP_MJ_CLOSE > >> > > >> > Does some Process Profiling then > >> > > >> > IRP_MJ_WRITE to hidden files @ C:\ > >> > > >> > Is there a way to stop this from happening? > >> > > >> > Thanks... > >> > > >> > "JS" wrote: > >> > > >> >> Try Process Monitor: > >> >> http://technet.microsoft.com/en-us/s.../bb896645.aspx > >> >> > >> >> JS > >> >> www.pagestart.com > >> >> > >> >> > >> >> "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message > >> >> news:AF1BBCA3-28B0-45BB-A713-A9A7E921C560@microsoft.com... > >> >> > Since installing SP3, I've noticed that my computer will freeze for > >> >> > 7 > >> >> > seconds > >> >> > every few minutes or so. Rebooted in safe mode but no change. > >> >> > Checking > >> >> > for > >> >> > processes in Task Manager but nothing that spikes during the > >> >> > activity. > >> >> > The > >> >> > hard drive light goes practically solid during that time. Any > >> >> > thoughts? > >> >> > > >> >> > AMD Duron Processor 1.3 GHZ w/1.5G of RAM > >> >> > > >> >> > Thanks. > >> >> > > >> >> > > >> >> > >> >> > >> >> > >> > >> > >> > > > |
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09-03-2008, 10:31 AM
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I know you said that Process Explorer also froze, but after the PC unfreezes
look at the CPU graph in Process Explorer, it's possible it may have the beginnings of a small/large spike at the start of the freeze, you may even see a small spike spaced every sever seconds or so. If the spike is present, then move your mouse cursor directly over the spike and you should see a pop up with what cause the spike. If the above is of no help then I think you need to do a brute force approach and one at a time disable an item in the Startup list. Use msconfig for this, (Start/run/msconfig) and in the 'Startup' tab look at the list of items, you could uncheck them all and reboot, see if the problem is gone. If the problem/freeze has stopped then it's one of the items in the startup list. JS "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message news:995180B6-23E2-42E2-9FC2-3960AA199196@microsoft.com... > Indexing service is not running. > > "JS" wrote: > >> Indexing service, is it running? >> >> JS >> >> "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message >> news:F4EC8C47-9EBE-4504-B9BA-B2CC59DA1A52@microsoft.com... >> > OK, Maybe I wasn't specific enough when I used the term "locked up". I >> > can >> > move the mouse around and can still type (just buffers the keystrokes). >> > The >> > screen freezes, so Process Explorer can't show me what's happening >> > during >> > the >> > time the HD is writing. The only thing I can check is the CSwitch Delta >> > when >> > viewing the explorer.exe threads. Only thread >> > "SHLWAPI.dll!Ordinal505+0x3e9" >> > shows a Delta, and it tops out @ 84 from a nominal 16. >> > >> > Here are the symptoms... >> > >> > Happens every 60 seconds. >> > Depending on apps running, IRP_MJ_WRITE writes to different files in >> > c:\ >> > (i.e. $LogFile) >> > Always writes to c:\pagefile.sys >> > >> > pagefile.sys shows as 1 fragment in Disk Defrag >> > >> > When explorer.exe is killed, the symptoms disappear. >> > >> > Restarting explorer.exe brings back the symptoms. >> > >> > GSA >> > >> > p.s. thanks for the help. >> > >> > >> > "JS" wrote: >> > >> >> It could be a Windows 'Explorer' sub-process or application that's >> >> running >> >> in the background, writing to the disk drive and causing your PC to >> >> freeze. >> >> >> >> You need to dig deeper, find and display what could >> >> be the problem use Process Explorer: >> >> http://www.microsoft.com/technet/sys...sExplorer.mspx >> >> >> >> Once you have Process Explorer installed and running: >> >> In the taskbar select View and check 'Show Process Tree' and the >> >> 'Show Lower Pane' options. >> >> Then expand the process named 'Explorer' (click on the + sign) >> >> In the column on the left named 'CPU', look for any high CPU usage. >> >> Next click on the CPU column to sort the processes by %CPU usage >> >> (Highest to Lowest). >> >> >> >> Move the mouse cursor over any process, you should see a popup with >> >> some >> >> detailed info. >> >> Then mouse over the process that's using most or all the CPU %. >> >> Then click on that process to highlight it, >> >> Now that it's highlighted, right click and from the options listed >> >> select: >> >> Search Online >> >> This should display what out there on the web about that process. >> >> You can also double click on any process to open up a more detailed >> >> 'Properties' window. >> >> Note: some entries like Explorer, System/Services, and >> >> Svchost entries may need to be expanded to show the detail (sub >> >> processes), >> >> in this case click on the + located to the left of the entry. >> >> >> >> An alternate method when using Process Explorer is to double click on >> >> the >> >> Graph just below the Menu bar. >> >> This will open the 'System Information' window, which has a larger >> >> display >> >> of all three graphs. >> >> Move your mouse over any spike in the CPU Usage graph to see what >> >> process/application or service was the cause of the spike. >> >> >> >> JS >> >> www.pagestart.com >> >> >> >> >> >> "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message >> >> news:86076B35-3FE6-4CAE-BFA5-2712394BE154@microsoft.com... >> >> > OK, I ran the process monitor. Explorer is causing the problem. >> >> > When I >> >> > end >> >> > the task in Task Manager, the hard drive writes stop. These seem to >> >> > be >> >> > the >> >> > operations that are causing the issue: >> >> > >> >> > IRP_MJ_CREATE >> >> > IRP_MJ_QUERY_VOLUME_INFORMATION >> >> > IRP_MJ_CLEANUP >> >> > IRP_MJ_CLOSE >> >> > >> >> > Does some Process Profiling then >> >> > >> >> > IRP_MJ_WRITE to hidden files @ C:\ >> >> > >> >> > Is there a way to stop this from happening? >> >> > >> >> > Thanks... >> >> > >> >> > "JS" wrote: >> >> > >> >> >> Try Process Monitor: >> >> >> http://technet.microsoft.com/en-us/s.../bb896645.aspx >> >> >> >> >> >> JS >> >> >> www.pagestart.com >> >> >> >> >> >> >> >> >> "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in >> >> >> message >> >> >> news:AF1BBCA3-28B0-45BB-A713-A9A7E921C560@microsoft.com... >> >> >> > Since installing SP3, I've noticed that my computer will freeze >> >> >> > for >> >> >> > 7 >> >> >> > seconds >> >> >> > every few minutes or so. Rebooted in safe mode but no change. >> >> >> > Checking >> >> >> > for >> >> >> > processes in Task Manager but nothing that spikes during the >> >> >> > activity. >> >> >> > The >> >> >> > hard drive light goes practically solid during that time. Any >> >> >> > thoughts? >> >> >> > >> >> >> > AMD Duron Processor 1.3 GHZ w/1.5G of RAM >> >> >> > >> >> >> > Thanks. >> >> >> > >> >> >> > >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> |
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09-03-2008, 12:16 PM
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Ok, I kinda thought that's where I'd have to head next. Since it also happens
when booting in safe mode, shouldn't I be able to limit what I stop to whatever is in common between the two? "JS" wrote: > I know you said that Process Explorer also froze, but after the PC unfreezes > look at the CPU graph in Process Explorer, it's possible it may have the > beginnings of a small/large spike at the start of the freeze, you may even > see a small spike spaced every sever seconds or so. If the spike is present, > then move your mouse cursor directly over the spike and you should see a pop > up with what cause the spike. > > If the above is of no help then I think you need to do a brute force > approach and one at a time disable an item in the Startup list. > Use msconfig for this, (Start/run/msconfig) and in the 'Startup' tab look at > the list of items, you could uncheck them all and reboot, see if the problem > is gone. If the problem/freeze has stopped then it's one of the items in the > startup list. > > JS > > "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message > news:995180B6-23E2-42E2-9FC2-3960AA199196@microsoft.com... > > Indexing service is not running. > > > > "JS" wrote: > > > >> Indexing service, is it running? > >> > >> JS > >> > >> "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message > >> news:F4EC8C47-9EBE-4504-B9BA-B2CC59DA1A52@microsoft.com... > >> > OK, Maybe I wasn't specific enough when I used the term "locked up". I > >> > can > >> > move the mouse around and can still type (just buffers the keystrokes). > >> > The > >> > screen freezes, so Process Explorer can't show me what's happening > >> > during > >> > the > >> > time the HD is writing. The only thing I can check is the CSwitch Delta > >> > when > >> > viewing the explorer.exe threads. Only thread > >> > "SHLWAPI.dll!Ordinal505+0x3e9" > >> > shows a Delta, and it tops out @ 84 from a nominal 16. > >> > > >> > Here are the symptoms... > >> > > >> > Happens every 60 seconds. > >> > Depending on apps running, IRP_MJ_WRITE writes to different files in > >> > c:\ > >> > (i.e. $LogFile) > >> > Always writes to c:\pagefile.sys > >> > > >> > pagefile.sys shows as 1 fragment in Disk Defrag > >> > > >> > When explorer.exe is killed, the symptoms disappear. > >> > > >> > Restarting explorer.exe brings back the symptoms. > >> > > >> > GSA > >> > > >> > p.s. thanks for the help. > >> > > >> > > >> > "JS" wrote: > >> > > >> >> It could be a Windows 'Explorer' sub-process or application that's > >> >> running > >> >> in the background, writing to the disk drive and causing your PC to > >> >> freeze. > >> >> > >> >> You need to dig deeper, find and display what could > >> >> be the problem use Process Explorer: > >> >> http://www.microsoft.com/technet/sys...sExplorer.mspx > >> >> > >> >> Once you have Process Explorer installed and running: > >> >> In the taskbar select View and check 'Show Process Tree' and the > >> >> 'Show Lower Pane' options. > >> >> Then expand the process named 'Explorer' (click on the + sign) > >> >> In the column on the left named 'CPU', look for any high CPU usage. > >> >> Next click on the CPU column to sort the processes by %CPU usage > >> >> (Highest to Lowest). > >> >> > >> >> Move the mouse cursor over any process, you should see a popup with > >> >> some > >> >> detailed info. > >> >> Then mouse over the process that's using most or all the CPU %. > >> >> Then click on that process to highlight it, > >> >> Now that it's highlighted, right click and from the options listed > >> >> select: > >> >> Search Online > >> >> This should display what out there on the web about that process. > >> >> You can also double click on any process to open up a more detailed > >> >> 'Properties' window. > >> >> Note: some entries like Explorer, System/Services, and > >> >> Svchost entries may need to be expanded to show the detail (sub > >> >> processes), > >> >> in this case click on the + located to the left of the entry. > >> >> > >> >> An alternate method when using Process Explorer is to double click on > >> >> the > >> >> Graph just below the Menu bar. > >> >> This will open the 'System Information' window, which has a larger > >> >> display > >> >> of all three graphs. > >> >> Move your mouse over any spike in the CPU Usage graph to see what > >> >> process/application or service was the cause of the spike. > >> >> > >> >> JS > >> >> www.pagestart.com > >> >> > >> >> > >> >> "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message > >> >> news:86076B35-3FE6-4CAE-BFA5-2712394BE154@microsoft.com... > >> >> > OK, I ran the process monitor. Explorer is causing the problem. > >> >> > When I > >> >> > end > >> >> > the task in Task Manager, the hard drive writes stop. These seem to > >> >> > be > >> >> > the > >> >> > operations that are causing the issue: > >> >> > > >> >> > IRP_MJ_CREATE > >> >> > IRP_MJ_QUERY_VOLUME_INFORMATION > >> >> > IRP_MJ_CLEANUP > >> >> > IRP_MJ_CLOSE > >> >> > > >> >> > Does some Process Profiling then > >> >> > > >> >> > IRP_MJ_WRITE to hidden files @ C:\ > >> >> > > >> >> > Is there a way to stop this from happening? > >> >> > > >> >> > Thanks... > >> >> > > >> >> > "JS" wrote: > >> >> > > >> >> >> Try Process Monitor: > >> >> >> http://technet.microsoft.com/en-us/s.../bb896645.aspx > >> >> >> > >> >> >> JS > >> >> >> www.pagestart.com > >> >> >> > >> >> >> > >> >> >> "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in > >> >> >> message > >> >> >> news:AF1BBCA3-28B0-45BB-A713-A9A7E921C560@microsoft.com... > >> >> >> > Since installing SP3, I've noticed that my computer will freeze > >> >> >> > for > >> >> >> > 7 > >> >> >> > seconds > >> >> >> > every few minutes or so. Rebooted in safe mode but no change. > >> >> >> > Checking > >> >> >> > for > >> >> >> > processes in Task Manager but nothing that spikes during the > >> >> >> > activity. > >> >> >> > The > >> >> >> > hard drive light goes practically solid during that time. Any > >> >> >> > thoughts? > >> >> >> > > >> >> >> > AMD Duron Processor 1.3 GHZ w/1.5G of RAM > >> >> >> > > >> >> >> > Thanks. > >> >> >> > > >> >> >> > > >> >> >> > >> >> >> > >> >> >> > >> >> > >> >> > >> >> > >> > >> > >> > > > |
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09-03-2008, 01:05 PM
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#10 | ||
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Safe Mode Description: http://support.microsoft.com/kb/315222
I'd use msconfig's 'Selective' startup and removing the check marks for: 'Process SYSTEM.INI File', 'Process WIN.INI File', 'Load System Services' and 'Load Startup Items'. Then in the 'Services' Tab placing a checkmark in the 'Hide All Microsoft Services' box, and then click the 'Disable All' button. This effectively stops any "non" Microsoft services and "startup items" from loading or starting the next time you boot the PC. This means the next time you boot the PC it will be as close to a bare bones OS as possible. JS "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message news:8D2FD4AB-51F4-49B9-A34B-9715BA76A7D1@microsoft.com... > Ok, I kinda thought that's where I'd have to head next. Since it also > happens > when booting in safe mode, shouldn't I be able to limit what I stop to > whatever is in common between the two? > > "JS" wrote: > >> I know you said that Process Explorer also froze, but after the PC >> unfreezes >> look at the CPU graph in Process Explorer, it's possible it may have the >> beginnings of a small/large spike at the start of the freeze, you may >> even >> see a small spike spaced every sever seconds or so. If the spike is >> present, >> then move your mouse cursor directly over the spike and you should see a >> pop >> up with what cause the spike. >> >> If the above is of no help then I think you need to do a brute force >> approach and one at a time disable an item in the Startup list. >> Use msconfig for this, (Start/run/msconfig) and in the 'Startup' tab look >> at >> the list of items, you could uncheck them all and reboot, see if the >> problem >> is gone. If the problem/freeze has stopped then it's one of the items in >> the >> startup list. >> >> JS >> >> "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message >> news:995180B6-23E2-42E2-9FC2-3960AA199196@microsoft.com... >> > Indexing service is not running. >> > >> > "JS" wrote: >> > >> >> Indexing service, is it running? >> >> >> >> JS >> >> >> >> "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in message >> >> news:F4EC8C47-9EBE-4504-B9BA-B2CC59DA1A52@microsoft.com... >> >> > OK, Maybe I wasn't specific enough when I used the term "locked up". >> >> > I >> >> > can >> >> > move the mouse around and can still type (just buffers the >> >> > keystrokes). >> >> > The >> >> > screen freezes, so Process Explorer can't show me what's happening >> >> > during >> >> > the >> >> > time the HD is writing. The only thing I can check is the CSwitch >> >> > Delta >> >> > when >> >> > viewing the explorer.exe threads. Only thread >> >> > "SHLWAPI.dll!Ordinal505+0x3e9" >> >> > shows a Delta, and it tops out @ 84 from a nominal 16. >> >> > >> >> > Here are the symptoms... >> >> > >> >> > Happens every 60 seconds. >> >> > Depending on apps running, IRP_MJ_WRITE writes to different files in >> >> > c:\ >> >> > (i.e. $LogFile) >> >> > Always writes to c:\pagefile.sys >> >> > >> >> > pagefile.sys shows as 1 fragment in Disk Defrag >> >> > >> >> > When explorer.exe is killed, the symptoms disappear. >> >> > >> >> > Restarting explorer.exe brings back the symptoms. >> >> > >> >> > GSA >> >> > >> >> > p.s. thanks for the help. >> >> > >> >> > >> >> > "JS" wrote: >> >> > >> >> >> It could be a Windows 'Explorer' sub-process or application that's >> >> >> running >> >> >> in the background, writing to the disk drive and causing your PC to >> >> >> freeze. >> >> >> >> >> >> You need to dig deeper, find and display what could >> >> >> be the problem use Process Explorer: >> >> >> http://www.microsoft.com/technet/sys...sExplorer.mspx >> >> >> >> >> >> Once you have Process Explorer installed and running: >> >> >> In the taskbar select View and check 'Show Process Tree' and the >> >> >> 'Show Lower Pane' options. >> >> >> Then expand the process named 'Explorer' (click on the + sign) >> >> >> In the column on the left named 'CPU', look for any high CPU usage. >> >> >> Next click on the CPU column to sort the processes by %CPU usage >> >> >> (Highest to Lowest). >> >> >> >> >> >> Move the mouse cursor over any process, you should see a popup with >> >> >> some >> >> >> detailed info. >> >> >> Then mouse over the process that's using most or all the CPU %. >> >> >> Then click on that process to highlight it, >> >> >> Now that it's highlighted, right click and from the options listed >> >> >> select: >> >> >> Search Online >> >> >> This should display what out there on the web about that process. >> >> >> You can also double click on any process to open up a more detailed >> >> >> 'Properties' window. >> >> >> Note: some entries like Explorer, System/Services, and >> >> >> Svchost entries may need to be expanded to show the detail (sub >> >> >> processes), >> >> >> in this case click on the + located to the left of the entry. >> >> >> >> >> >> An alternate method when using Process Explorer is to double click >> >> >> on >> >> >> the >> >> >> Graph just below the Menu bar. >> >> >> This will open the 'System Information' window, which has a larger >> >> >> display >> >> >> of all three graphs. >> >> >> Move your mouse over any spike in the CPU Usage graph to see what >> >> >> process/application or service was the cause of the spike. >> >> >> >> >> >> JS >> >> >> www.pagestart.com >> >> >> >> >> >> >> >> >> "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in >> >> >> message >> >> >> news:86076B35-3FE6-4CAE-BFA5-2712394BE154@microsoft.com... >> >> >> > OK, I ran the process monitor. Explorer is causing the problem. >> >> >> > When I >> >> >> > end >> >> >> > the task in Task Manager, the hard drive writes stop. These seem >> >> >> > to >> >> >> > be >> >> >> > the >> >> >> > operations that are causing the issue: >> >> >> > >> >> >> > IRP_MJ_CREATE >> >> >> > IRP_MJ_QUERY_VOLUME_INFORMATION >> >> >> > IRP_MJ_CLEANUP >> >> >> > IRP_MJ_CLOSE >> >> >> > >> >> >> > Does some Process Profiling then >> >> >> > >> >> >> > IRP_MJ_WRITE to hidden files @ C:\ >> >> >> > >> >> >> > Is there a way to stop this from happening? >> >> >> > >> >> >> > Thanks... >> >> >> > >> >> >> > "JS" wrote: >> >> >> > >> >> >> >> Try Process Monitor: >> >> >> >> http://technet.microsoft.com/en-us/s.../bb896645.aspx >> >> >> >> >> >> >> >> JS >> >> >> >> www.pagestart.com >> >> >> >> >> >> >> >> >> >> >> >> "gsayers9686" <gsayers9686@discussions.microsoft.com> wrote in >> >> >> >> message >> >> >> >> news:AF1BBCA3-28B0-45BB-A713-A9A7E921C560@microsoft.com... >> >> >> >> > Since installing SP3, I've noticed that my computer will >> >> >> >> > freeze >> >> >> >> > for >> >> >> >> > 7 >> >> >> >> > seconds >> >> >> >> > every few minutes or so. Rebooted in safe mode but no change. >> >> >> >> > Checking >> >> >> >> > for >> >> >> >> > processes in Task Manager but nothing that spikes during the >> >> >> >> > activity. >> >> >> >> > The >> >> >> >> > hard drive light goes practically solid during that time. Any >> >> >> >> > thoughts? >> >> >> >> > >> >> >> >> > AMD Duron Processor 1.3 GHZ w/1.5G of RAM >> >> >> >> > >> >> >> >> > Thanks. >> >> >> >> > >> >> >> >> > >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> |
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