Robert McEvoy

I tries running Ad-ware Se and received a message that updates were
outdated tried to get updates but received an error message
went to Ad-ware web-site found out they no longer support Se Personal
Downloaded the free ware version of 2007 , ran the product and every thing
was ok
Since I still had the old version , I wanted to be sure every thing was
clean
So I rebooted my PC and with nothing running I ran SE 2007 first
then SE personal
And the old version was still collecting errors that the new version did not
pick up.
Since the products are free ware , I can not contact them to tell about the
errors
Any one have any ideas.
Thanks
Bob

Tom [Pepper] Willett

Have you looked at their *free* support forums?
http://www.lavasoftsupport.com/

"Robert McEvoy" <bmcevoy1@nyc.rr.com> wrote in message
news:47a0a3d2$0$17358$4c368faf@roadrunner.com...
: I tries running Ad-ware Se and received a message that updates were
: outdated tried to get updates but received an error message
: went to Ad-ware web-site found out they no longer support Se Personal
: Downloaded the free ware version of 2007 , ran the product and every
thing
: was ok
: Since I still had the old version , I wanted to be sure every thing was
: clean
: So I rebooted my PC and with nothing running I ran SE 2007 first
: then SE personal
: And the old version was still collecting errors that the new version did
not
: pick up.
: Since the products are free ware , I can not contact them to tell about
the
: errors
: Any one have any ideas.
: Thanks
: Bob
:
:

Gerry

Robert

After downloading and installing 2007 did you update definitions?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Robert McEvoy wrote:
> I tries running Ad-ware Se and received a message that updates were
> outdated tried to get updates but received an error message
> went to Ad-ware web-site found out they no longer support Se Personal
> Downloaded the free ware version of 2007 , ran the product and every
> thing was ok
> Since I still had the old version , I wanted to be sure every thing
> was clean
> So I rebooted my PC and with nothing running I ran SE 2007 first
> then SE personal
> And the old version was still collecting errors that the new version
> did not pick up.
> Since the products are free ware , I can not contact them to tell
> about the errors
> Any one have any ideas.
> Thanks
> Bob

Bruce Hagen

Perhaps you did a Smart Scan with the new version and a Full Scan with the
old? The old version will never be updated anymore.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Robert McEvoy" <bmcevoy1@nyc.rr.com> wrote in message
news:47a0a3d2$0$17358$4c368faf@roadrunner.com...
> I tries running Ad-ware Se and received a message that updates were
> outdated tried to get updates but received an error message
> went to Ad-ware web-site found out they no longer support Se Personal
> Downloaded the free ware version of 2007 , ran the product and every
> thing was ok
> Since I still had the old version , I wanted to be sure every thing was
> clean
> So I rebooted my PC and with nothing running I ran SE 2007 first
> then SE personal
> And the old version was still collecting errors that the new version did
> not pick up.
> Since the products are free ware , I can not contact them to tell about
> the errors
> Any one have any ideas.
> Thanks
> Bob
>

Colin Barnhorst

As with other anti-malware products, the logs, etc. are not removed when the
program is uninstalled. This is normal behavior. Some products will offer
the option of removing even these files, but it is not necessary to remove
them before installation of a new product.

"Robert McEvoy" <bmcevoy1@nyc.rr.com> wrote in message
news:47a0a3d2$0$17358$4c368faf@roadrunner.com...
> I tries running Ad-ware Se and received a message that updates were
> outdated tried to get updates but received an error message
> went to Ad-ware web-site found out they no longer support Se Personal
> Downloaded the free ware version of 2007 , ran the product and every
> thing was ok
> Since I still had the old version , I wanted to be sure every thing was
> clean
> So I rebooted my PC and with nothing running I ran SE 2007 first
> then SE personal
> And the old version was still collecting errors that the new version did
> not pick up.
> Since the products are free ware , I can not contact them to tell about
> the errors
> Any one have any ideas.
> Thanks
> Bob
>

Gerry

Bruce

It tells you that. That's how you are prompted to download 2007. I think
he forgot to update definitions after downloading 2007.


--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Bruce Hagen wrote:
> Perhaps you did a Smart Scan with the new version and a Full Scan
> with the old? The old version will never be updated anymore.
>
> "Robert McEvoy" <bmcevoy1@nyc.rr.com> wrote in message
> news:47a0a3d2$0$17358$4c368faf@roadrunner.com...
>> I tries running Ad-ware Se and received a message that updates were
>> outdated tried to get updates but received an error message
>> went to Ad-ware web-site found out they no longer support Se Personal
>> Downloaded the free ware version of 2007 , ran the product and every
>> thing was ok
>> Since I still had the old version , I wanted to be sure every thing
>> was clean
>> So I rebooted my PC and with nothing running I ran SE 2007 first
>> then SE personal
>> And the old version was still collecting errors that the new version
>> did not pick up.
>> Since the products are free ware , I can not contact them to tell
>> about the errors
>> Any one have any ideas.
>> Thanks
>> Bob

Robert McEvoy

The only forum they have is if you purchase their product
Bob
"Tom [Pepper] Willett" <tom@youreadaisyifyoudo.com> wrote in message
news:u11Trz1YIHA.536@TK2MSFTNGP06.phx.gbl...
> Have you looked at their *free* support forums?
> http://www.lavasoftsupport.com/
>
> "Robert McEvoy" <bmcevoy1@nyc.rr.com> wrote in message
> news:47a0a3d2$0$17358$4c368faf@roadrunner.com...
> : I tries running Ad-ware Se and received a message that updates were
> : outdated tried to get updates but received an error message
> : went to Ad-ware web-site found out they no longer support Se Personal
> : Downloaded the free ware version of 2007 , ran the product and every
> thing
> : was ok
> : Since I still had the old version , I wanted to be sure every thing was
> : clean
> : So I rebooted my PC and with nothing running I ran SE 2007 first
> : then SE personal
> : And the old version was still collecting errors that the new version did
> not
> : pick up.
> : Since the products are free ware , I can not contact them to tell about
> the
> : errors
> : Any one have any ideas.
> : Thanks
> : Bob
> :
> :
>
>

Robert McEvoy

To answer the questions
I did not know about the new version only when I tried to download the
latest updates in SE. I received an error message
went to the web site and they claim they do not support the old version any
longer
as for what I did
1) downloaded the latest updates for 2007
2) the scans for both products were full scans
as of now I just run both
Bob

"Colin Barnhorst" <c.barnhorst@comcast.net> wrote in message
news:097FBAB5-31C8-4F5E-BDA2-5FCAC07CFDE2@microsoft.com...
> As with other anti-malware products, the logs, etc. are not removed when
> the program is uninstalled. This is normal behavior. Some products will
> offer the option of removing even these files, but it is not necessary to
> remove them before installation of a new product.
>
> "Robert McEvoy" <bmcevoy1@nyc.rr.com> wrote in message
> news:47a0a3d2$0$17358$4c368faf@roadrunner.com...
>> I tries running Ad-ware Se and received a message that updates were
>> outdated tried to get updates but received an error message
>> went to Ad-ware web-site found out they no longer support Se Personal
>> Downloaded the free ware version of 2007 , ran the product and every
>> thing was ok
>> Since I still had the old version , I wanted to be sure every thing was
>> clean
>> So I rebooted my PC and with nothing running I ran SE 2007 first
>> then SE personal
>> And the old version was still collecting errors that the new version did
>> not pick up.
>> Since the products are free ware , I can not contact them to tell about
>> the errors
>> Any one have any ideas.
>> Thanks
>> Bob
>>
>

Uncle Grumpy

"Robert McEvoy" <bmcevoy1@nyc.rr.com> wrote:

>The only forum they have is if you purchase their product

So you now want a forum that is a peer-to-peer group for supporting
Windows XP to become your personal ad-aware support forum???

Tom [Pepper] Willett

Nope, there are others. You just didn't look close enough.

"Robert McEvoy" <bmcevoy1@nyc.rr.com> wrote in message
news:47a264d1$0$30677$4c368faf@roadrunner.com...
: The only forum they have is if you purchase their product
: Bob
: "Tom [Pepper] Willett" <tom@youreadaisyifyoudo.com> wrote in message
: news:u11Trz1YIHA.536@TK2MSFTNGP06.phx.gbl...
: > Have you looked at their *free* support forums?
: > http://www.lavasoftsupport.com/
: >
: > "Robert McEvoy" <bmcevoy1@nyc.rr.com> wrote in message
: > news:47a0a3d2$0$17358$4c368faf@roadrunner.com...
: > : I tries running Ad-ware Se and received a message that updates were
: > : outdated tried to get updates but received an error message
: > : went to Ad-ware web-site found out they no longer support Se Personal
: > : Downloaded the free ware version of 2007 , ran the product and every
: > thing
: > : was ok
: > : Since I still had the old version , I wanted to be sure every thing
was
: > : clean
: > : So I rebooted my PC and with nothing running I ran SE 2007 first
: > : then SE personal
: > : And the old version was still collecting errors that the new version
did
: > not
: > : pick up.
: > : Since the products are free ware , I can not contact them to tell
about
: > the
: > : errors
: > : Any one have any ideas.
: > : Thanks
: > : Bob
: > :
: > :
: >
: >
:
: