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When I remote into my computer (XP x64) with the /span option, color is forced to 8 bit. I recently upgraded from 32bit XP, and never had this problem. I



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Old 11-11-2008, 06:51 PM   #1
Michael
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Default Remote Desktop session with /span option forced to 8bit color

When I remote into my computer (XP x64) with the /span option, color is
forced to 8 bit. I recently upgraded from 32bit XP, and never had this
problem. I found this article, but it is specific to 32bit Server 2003:

http://support.microsoft.com/kb/942610

I have all the latest updates installed from Microsoft Update site. After
many hours of searching, I'm ready to admit defeat. Thanks for any help.


 
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Old 11-11-2008, 07:30 PM   #2
Michael
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Default RE: Remote Desktop session with /span option forced to 8bit color

Correction, that link ( http://support.microsoft.com/kb/942610 ) is exactly
what I needed. Click the link at the top of the page and you will be emailed
a link to a hotfix. When you unzip the hotfix (need password from email) the
resulting executable has XP in the name and installs fine...best of all it
solved the problem!

"Michael" wrote:

> When I remote into my computer (XP x64) with the /span option, color is
> forced to 8 bit. I recently upgraded from 32bit XP, and never had this
> problem. I found this article, but it is specific to 32bit Server 2003:
>
> http://support.microsoft.com/kb/942610
>
> I have all the latest updates installed from Microsoft Update site. After
> many hours of searching, I'm ready to admit defeat. Thanks for any help.
>
>

 
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Old 11-12-2008, 12:55 AM   #3
Charlie Russel - MVP
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Default Re: Remote Desktop session with /span option forced to 8bit color

Yes, fixes for Server 2k3 generally work on XP x64 as well. They're the same
code base.

--
Charlie.
http://msmvps.com/blogs/xperts64
http://mvp.support.microsoft.com/profile/charlie.russel

"Michael" <Michael@discussions.microsoft.com> wrote in message
news:8581B566-D7CF-4273-97BC-2EAF4703C0D0@microsoft.com...
> Correction, that link ( http://support.microsoft.com/kb/942610 ) is
> exactly
> what I needed. Click the link at the top of the page and you will be
> emailed
> a link to a hotfix. When you unzip the hotfix (need password from email)
> the
> resulting executable has XP in the name and installs fine...best of all it
> solved the problem!
>
> "Michael" wrote:
>
>> When I remote into my computer (XP x64) with the /span option, color is
>> forced to 8 bit. I recently upgraded from 32bit XP, and never had this
>> problem. I found this article, but it is specific to 32bit Server 2003:
>>
>> http://support.microsoft.com/kb/942610
>>
>> I have all the latest updates installed from Microsoft Update site.
>> After
>> many hours of searching, I'm ready to admit defeat. Thanks for any help.
>>
>>


 
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