randalel

My friend recently upgraded to xp64 ,she was running windows xp sp2 but got
infected with virues took it shop they clean her drive but for some reason
could not install xp32 back on her machine.She has a dell demiension e310.For
some reason she cannot install print shop on to her machine,after she put the
disc in a window comes up tell you to click her to install after she click on
to window another window appears an just sit there an nothing happens,no
install shield. The cd does not have nothing relateing to 32 bit or 64
bit.Could someone give me a little advice on this ,thanks in advance.

Juergen Kluth

Hi,
i dont know the software at all.
if u talk about this :
http://www.broderbund.com/jump.jsp?i...ProductID=1670
u may have to first install dot net framework
jk

Tony Sperling

I can remember Print Shop from many years ago - it is possible that the
software is using a 16bit installer and sadly there is no way to make that
work.

One possible way out would be to install to an ordinary XP and make a
back-up copy, then restore to the 64bit machine. It is quite possible that
it will not execute without a new set of problems, though.

Best is probably to contact the manufacturer and ask for a version that is
compatible with a 64bit OS.


Tony. . .


"randalel" <randalel@discussions.microsoft.com> wrote in message
news:611912FE-F9E9-4A4B-9B95-816DECB4AD63@microsoft.com...
> My friend recently upgraded to xp64 ,she was running windows xp sp2 but
got
> infected with virues took it shop they clean her drive but for some reason
> could not install xp32 back on her machine.She has a dell demiension
e310.For
> some reason she cannot install print shop on to her machine,after she put
the
> disc in a window comes up tell you to click her to install after she click
on
> to window another window appears an just sit there an nothing happens,no
> install shield. The cd does not have nothing relateing to 32 bit or 64
> bit.Could someone give me a little advice on this ,thanks in advance.

John Barnes

What version of Print Shop are you trying to install

"randalel" <randalel@discussions.microsoft.com> wrote in message
news:611912FE-F9E9-4A4B-9B95-816DECB4AD63@microsoft.com...
> My friend recently upgraded to xp64 ,she was running windows xp sp2 but
> got
> infected with virues took it shop they clean her drive but for some reason
> could not install xp32 back on her machine.She has a dell demiension
> e310.For
> some reason she cannot install print shop on to her machine,after she put
> the
> disc in a window comes up tell you to click her to install after she click
> on
> to window another window appears an just sit there an nothing happens,no
> install shield. The cd does not have nothing relateing to 32 bit or 64
> bit.Could someone give me a little advice on this ,thanks in advance.

Theo

Actually the CD does have something relating to the xp64
operating system which will determine whether it might work
or not.

Win xp64 will not run any 16-bit programs at all. If the
install program on the CD is 16-bit, then xp64 cannot run it!


randalel wrote:
> My friend recently upgraded to xp64 ,she was running windows xp sp2 but got
> infected with virues took it shop they clean her drive but for some reason
> could not install xp32 back on her machine.She has a dell demiension e310.For
> some reason she cannot install print shop on to her machine,after she put the
> disc in a window comes up tell you to click her to install after she click on
> to window another window appears an just sit there an nothing happens,no
> install shield. The cd does not have nothing relateing to 32 bit or 64
> bit.Could someone give me a little advice on this ,thanks in advance.