WanttoknowSal

"Dave Horne" wrote:

> Go to Dell's web site - this is a known problem with a solution.
>
> http://www.dellcommunity.com/supportforums/ There are also other threads
> here that address this.
>
>
> "Per Nermo" <nermo@online.no> wrote in message
> news:AEF8E38D-D63B-446E-A570-71C264DA36BD@microsoft.com...
> >I was encouraged today bt WindowsUpdate to install (yesterday's) optional
> >new version (from Sep 2007 ?) of the "IDT High Definition Audio CODEC"
> >(driver), and having done so, after a system Restart, I got the message "No
> >sound device installed" (and the loudspeaker icon was crossed out red in
> >the System Tray).
> >
> > I then entered the CP - System - Device handler - Sound device - and
> > 'rolled back' to the previous driver version, then OK'd and immediately my
> > Sound Device was back again, fresh and sound (literally).
> >
> > How is it that we obviously can not trust Microsoft to provide fully
> > tested software pushed by Windows Update ? What is MS intending to do to
> > avoid problems like this ?
> >
> > OR: What did I do wrong to experience this ? Did I miss a warning that
> > installing this update might remove my Sound Device ?
> >
> > Does there exist a means to "re-enable" the Sound Device with the updated
> > driver version installed ?
> >
> > (I'm running Vista (Home Premium) SP 1 (installed on Apr 18 through
> > WindowsUpdate) on a DELL 9400 Inspiron LapTop)
> >
> > regards,
> > Per Nermo
> > Oslo, Norway
>
> Last night received a IDT Audio Update from Windows stating it was optional. It is High Definition Audio CODE. Since that time, the computer has no audio device message. You click on the icon and shows no sound for the mobility center. How can a update to help, wipe out your entire sound sytem for your computer? This computer is running Vista Home Premium and is a Gateway. Can someone answer this and offer a solution? What can I do to restore it? I know how you feel, Per Nermo. Thank you, WanttoknowSal - USA

Baxter

Ok, so here goes.


As my post above states, I was on Microsoft chat support for 4 hours,
deleted sigmatel, installed IDT, no sound and it installed 16 sound devices
labeled SndTDriverV32, whatever that is, but it did allow me to install SP1.
Rebooted after SP1 finished, still no sound with IDT and the 16 other
devices. Strange thing is that if I played music, the sound level indicator
on the volume bar moved up and down with the music, but nothing came out my
speakers, speakers were enabled as my default also, but nothing. I went into
device manager and started uninstalling all of the 16 SndTDriverV32 devices,
one at a time, one of them required a reboot to delete, then finally I
uninstalled the new IDT driver, rebooted, this time I got the x over my sound
icon in the tray and it said "no sound device installed" (obviously) I then
installed the latest Sigmatel codec that was actually the one that was
blocking the SP1 update, reboot, and all works fine! got sound, got SP1, and
no problems at all. fingers crossed


"WanttoknowSal" wrote:

>
>
> "Dave Horne" wrote:
>
> > Go to Dell's web site - this is a known problem with a solution.
> >
> > http://www.dellcommunity.com/supportforums/ There are also other threads
> > here that address this.
> >
> >
> > "Per Nermo" <nermo@online.no> wrote in message
> > news:AEF8E38D-D63B-446E-A570-71C264DA36BD@microsoft.com...
> > >I was encouraged today bt WindowsUpdate to install (yesterday's) optional
> > >new version (from Sep 2007 ?) of the "IDT High Definition Audio CODEC"
> > >(driver), and having done so, after a system Restart, I got the message "No
> > >sound device installed" (and the loudspeaker icon was crossed out red in
> > >the System Tray).
> > >
> > > I then entered the CP - System - Device handler - Sound device - and
> > > 'rolled back' to the previous driver version, then OK'd and immediately my
> > > Sound Device was back again, fresh and sound (literally).
> > >
> > > How is it that we obviously can not trust Microsoft to provide fully
> > > tested software pushed by Windows Update ? What is MS intending to do to
> > > avoid problems like this ?
> > >
> > > OR: What did I do wrong to experience this ? Did I miss a warning that
> > > installing this update might remove my Sound Device ?
> > >
> > > Does there exist a means to "re-enable" the Sound Device with the updated
> > > driver version installed ?
> > >
> > > (I'm running Vista (Home Premium) SP 1 (installed on Apr 18 through
> > > WindowsUpdate) on a DELL 9400 Inspiron LapTop)
> > >
> > > regards,
> > > Per Nermo
> > > Oslo, Norway
> >
> > Last night received a IDT Audio Update from Windows stating it was optional. It is High Definition Audio CODE. Since that time, the computer has no audio device message. You click on the icon and shows no sound for the mobility center. How can a update to help, wipe out your entire sound sytem for your computer? This computer is running Vista Home Premium and is a Gateway. Can someone answer this and offer a solution? What can I do to restore it? I know how you feel, Per Nermo. Thank you, WanttoknowSal - USA

Baxter

Sorry, forgot to mention mine is a Gateway also WanttoknowSal, and System
restore to a point before you installed the IDT codec should revert you back
to the Sigmatel that was working, but you probably won't be offered the SP1
update then.




"Baxter" wrote:

> Ok, so here goes.
>
>
> As my post above states, I was on Microsoft chat support for 4 hours,
> deleted sigmatel, installed IDT, no sound and it installed 16 sound devices
> labeled SndTDriverV32, whatever that is, but it did allow me to install SP1.
> Rebooted after SP1 finished, still no sound with IDT and the 16 other
> devices. Strange thing is that if I played music, the sound level indicator
> on the volume bar moved up and down with the music, but nothing came out my
> speakers, speakers were enabled as my default also, but nothing. I went into
> device manager and started uninstalling all of the 16 SndTDriverV32 devices,
> one at a time, one of them required a reboot to delete, then finally I
> uninstalled the new IDT driver, rebooted, this time I got the x over my sound
> icon in the tray and it said "no sound device installed" (obviously) I then
> installed the latest Sigmatel codec that was actually the one that was
> blocking the SP1 update, reboot, and all works fine! got sound, got SP1, and
> no problems at all. fingers crossed
>
>
> "WanttoknowSal" wrote:
>
> >
> >
> > "Dave Horne" wrote:
> >
> > > Go to Dell's web site - this is a known problem with a solution.
> > >
> > > http://www.dellcommunity.com/supportforums/ There are also other threads
> > > here that address this.
> > >
> > >
> > > "Per Nermo" <nermo@online.no> wrote in message
> > > news:AEF8E38D-D63B-446E-A570-71C264DA36BD@microsoft.com...
> > > >I was encouraged today bt WindowsUpdate to install (yesterday's) optional
> > > >new version (from Sep 2007 ?) of the "IDT High Definition Audio CODEC"
> > > >(driver), and having done so, after a system Restart, I got the message "No
> > > >sound device installed" (and the loudspeaker icon was crossed out red in
> > > >the System Tray).
> > > >
> > > > I then entered the CP - System - Device handler - Sound device - and
> > > > 'rolled back' to the previous driver version, then OK'd and immediately my
> > > > Sound Device was back again, fresh and sound (literally).
> > > >
> > > > How is it that we obviously can not trust Microsoft to provide fully
> > > > tested software pushed by Windows Update ? What is MS intending to do to
> > > > avoid problems like this ?
> > > >
> > > > OR: What did I do wrong to experience this ? Did I miss a warning that
> > > > installing this update might remove my Sound Device ?
> > > >
> > > > Does there exist a means to "re-enable" the Sound Device with the updated
> > > > driver version installed ?
> > > >
> > > > (I'm running Vista (Home Premium) SP 1 (installed on Apr 18 through
> > > > WindowsUpdate) on a DELL 9400 Inspiron LapTop)
> > > >
> > > > regards,
> > > > Per Nermo
> > > > Oslo, Norway
> > >
> > > Last night received a IDT Audio Update from Windows stating it was optional. It is High Definition Audio CODE. Since that time, the computer has no audio device message. You click on the icon and shows no sound for the mobility center. How can a update to help, wipe out your entire sound sytem for your computer? This computer is running Vista Home Premium and is a Gateway. Can someone answer this and offer a solution? What can I do to restore it? I know how you feel, Per Nermo. Thank you, WanttoknowSal - USA

WanttoknowSal

"Per Nermo" wrote:

> I was encouraged today bt WindowsUpdate to install (yesterday's) optional
> new version (from Sep 2007 ?) of the "IDT High Definition Audio CODEC"
> (driver), and having done so, after a system Restart, I got the message "No
> sound device installed" (and the loudspeaker icon was crossed out red in the
> System Tray).
>
> I then entered the CP - System - Device handler - Sound device - and 'rolled
> back' to the previous driver version, then OK'd and immediately my Sound
> Device was back again, fresh and sound (literally).
>
> How is it that we obviously can not trust Microsoft to provide fully tested
> software pushed by Windows Update ? What is MS intending to do to avoid
> problems like this ?
>
> OR: What did I do wrong to experience this ? Did I miss a warning that
> installing this update might remove my Sound Device ?
>
> Does there exist a means to "re-enable" the Sound Device with the updated
> driver version installed ?
>
> (I'm running Vista (Home Premium) SP 1 (installed on Apr 18 through
> WindowsUpdate) on a DELL 9400 Inspiron LapTop)
>
> regards,
> Per Nermo
> Oslo, Norway
> Hello, I just got the sound back on my computer. The entire audio was wiped out from the update last

WanttoknowSal

"Per Nermo" wrote:

> I was encouraged today bt WindowsUpdate to install (yesterday's) optional
> new version (from Sep 2007 ?) of the "IDT High Definition Audio CODEC"
> (driver), and having done so, after a system Restart, I got the message "No
> sound device installed" (and the loudspeaker icon was crossed out red in the
> System Tray).
>
> I then entered the CP - System - Device handler - Sound device - and 'rolled
> back' to the previous driver version, then OK'd and immediately my Sound
> Device was back again, fresh and sound (literally).
>
> How is it that we obviously can not trust Microsoft to provide fully tested
> software pushed by Windows Update ? What is MS intending to do to avoid
> problems like this ?
>
> OR: What did I do wrong to experience this ? Did I miss a warning that
> installing this update might remove my Sound Device ?
>
> Does there exist a means to "re-enable" the Sound Device with the updated
> driver version installed ?
>
> (I'm running Vista (Home Premium) SP 1 (installed on Apr 18 through
> WindowsUpdate) on a DELL 9400 Inspiron LapTop)
>
> regards,
> Per Nermo
> Oslo, Norway
> Hello , This is an update to the problem from installing the IDT Hi Def Audio CODEC: which disabled my computer's audio device. The sound is back on! This is a Gateway computer, so go to the Recovery Center. Go then into Device Driver Recovery - down to sound device, click on this and hit next. Follow the screen prompts. Must reinstall audio device on your computer. This helped us and hope it works for you. Only question is why should an optional update wipe out your audio sound in the first place? Bye for now,
WanttoknowSal - USA

Dadquixote

I have the same problem, and agree...why the hell offer a download that
doesn't work. Yeesh. Anyway, I'm maybe not as handy with a computer as you. I
treid to follow your path: CP - system - device manager (is that what you
meant by "device handler?")...but then the langauge deviates even further
from what you wrote...I need literal instructions! Please. In device manager
there are "sound, video and game controllers." is that what you mean by
"sound device"? And how do "roll the previous driver version back"? I would
love to...but it ain't bvious to me how.

I curse and spit onthis optional download. Never again.

Dadquixote

"Per Nermo" wrote:

> I was encouraged today bt WindowsUpdate to install (yesterday's) optional
> new version (from Sep 2007 ?) of the "IDT High Definition Audio CODEC"
> (driver), and having done so, after a system Restart, I got the message "No
> sound device installed" (and the loudspeaker icon was crossed out red in the
> System Tray).
>
> I then entered the CP - System - Device handler - Sound device - and 'rolled
> back' to the previous driver version, then OK'd and immediately my Sound
> Device was back again, fresh and sound (literally).
>
> How is it that we obviously can not trust Microsoft to provide fully tested
> software pushed by Windows Update ? What is MS intending to do to avoid
> problems like this ?
>
> OR: What did I do wrong to experience this ? Did I miss a warning that
> installing this update might remove my Sound Device ?
>
> Does there exist a means to "re-enable" the Sound Device with the updated
> driver version installed ?
>
> (I'm running Vista (Home Premium) SP 1 (installed on Apr 18 through
> WindowsUpdate) on a DELL 9400 Inspiron LapTop)
>
> regards,
> Per Nermo
> Oslo, Norway
>

Susan Bradley

Lost your audio with the Dell IDT codec update? - THE OFFICIAL BLOG OF
THE SBS "DIVA":
http://msmvps.com/blogs/bradley/arch...ec-update.aspx


Does that help?

Dadquixote wrote:
> I have the same problem, and agree...why the hell offer a download that
> doesn't work. Yeesh. Anyway, I'm maybe not as handy with a computer as you. I
> treid to follow your path: CP - system - device manager (is that what you
> meant by "device handler?")...but then the langauge deviates even further
> from what you wrote...I need literal instructions! Please. In device manager
> there are "sound, video and game controllers." is that what you mean by
> "sound device"? And how do "roll the previous driver version back"? I would
> love to...but it ain't bvious to me how.
>
> I curse and spit onthis optional download. Never again.
>
> Dadquixote
>
> "Per Nermo" wrote:
>
>> I was encouraged today bt WindowsUpdate to install (yesterday's) optional
>> new version (from Sep 2007 ?) of the "IDT High Definition Audio CODEC"
>> (driver), and having done so, after a system Restart, I got the message "No
>> sound device installed" (and the loudspeaker icon was crossed out red in the
>> System Tray).
>>
>> I then entered the CP - System - Device handler - Sound device - and 'rolled
>> back' to the previous driver version, then OK'd and immediately my Sound
>> Device was back again, fresh and sound (literally).
>>
>> How is it that we obviously can not trust Microsoft to provide fully tested
>> software pushed by Windows Update ? What is MS intending to do to avoid
>> problems like this ?
>>
>> OR: What did I do wrong to experience this ? Did I miss a warning that
>> installing this update might remove my Sound Device ?
>>
>> Does there exist a means to "re-enable" the Sound Device with the updated
>> driver version installed ?
>>
>> (I'm running Vista (Home Premium) SP 1 (installed on Apr 18 through
>> WindowsUpdate) on a DELL 9400 Inspiron LapTop)
>>
>> regards,
>> Per Nermo
>> Oslo, Norway
>>

judy

Dear Nermo:
I had the exact same experience. It has been very frustrating and I thought
I did something wrong! It is so good to see your post. I never download the
'optional' updates, but on 4/30, I saw the audio update and thought, well,
why not, perhaps it will work better. Now it does not work at all. I have
tried reinstalling, restoring, using my original CD. Please keep me posted
and I will do the same for you if we find a solution. I have a contact at
work and will take the computer to him tomorrow if I do not find an answer
today.
Judy

"Per Nermo" wrote:

> I was encouraged today bt WindowsUpdate to install (yesterday's) optional
> new version (from Sep 2007 ?) of the "IDT High Definition Audio CODEC"
> (driver), and having done so, after a system Restart, I got the message "No
> sound device installed" (and the loudspeaker icon was crossed out red in the
> System Tray).
>
> I then entered the CP - System - Device handler - Sound device - and 'rolled
> back' to the previous driver version, then OK'd and immediately my Sound
> Device was back again, fresh and sound (literally).
>
> How is it that we obviously can not trust Microsoft to provide fully tested
> software pushed by Windows Update ? What is MS intending to do to avoid
> problems like this ?
>
> OR: What did I do wrong to experience this ? Did I miss a warning that
> installing this update might remove my Sound Device ?
>
> Does there exist a means to "re-enable" the Sound Device with the updated
> driver version installed ?
>
> (I'm running Vista (Home Premium) SP 1 (installed on Apr 18 through
> WindowsUpdate) on a DELL 9400 Inspiron LapTop)
>
> regards,
> Per Nermo
> Oslo, Norway
>